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AutoNation Chevrolet Gulf Freeway - Service Center

Houston, TX

4.7
462 Reviews

462 Reviews of AutoNation Chevrolet Gulf Freeway - Service Center

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December 18, 2024

Pre-scheduled my oil change online. It would be nice if you had a pre-scheduled appointment to be able to go to a specific line verses waiting behind walking customers. That said Gabri More

by Jack M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel
Dec 21, 2024 -

AutoNation Chevrolet Gulf Freeway responded

Hello Jack, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.

July 21, 2024

Fast service Excellent professional work and good care. very friendly and professional and responsible staff treatment More

by miguelmacg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Berny
Jul 22, 2024 -

AutoNation Chevrolet Gulf Freeway responded

Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 07, 2024

On time, very efficient. I was out of there in less than an hour Great customer Service. I think 🤔 it was Israel. More

by mangoman46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isreal
Jul 08, 2024 -

AutoNation Chevrolet Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 26, 2024

Always reliable, always accurate. Lovely people to help you take care of your car. I have been fortunate to find an honest auto shop. More

by baruc93llaverito
Recommend Dealer
Yes
Employees Worked With
Andres
Jun 26, 2024 -

AutoNation Chevrolet Gulf Freeway responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

June 15, 2024

Excellent service and fast. Good agents and extremely knowledgeable staff who make you feel valued More

by barnesandre3andre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
Jun 19, 2024 -

AutoNation Chevrolet Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 13, 2024

They said my car was repaired…. i paid and picked it up ….the very same day the issue reoccurred…..I took the car back….they had it over a month ….then they tell me they are giving u More

by A95K98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andres Crane
Jun 14, 2024 -

AutoNation Chevrolet Gulf Freeway responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (281) 305-8940 to discuss what we can do to help.

June 05, 2024

Great service. Gary was fantastic. I be going back next oil change and tire rotation More

by rlfoster54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
Jun 07, 2024 -

AutoNation Chevrolet Gulf Freeway responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 05, 2024

Worst service ever the agents are rude they dont help and are not honest and clear about things I never go back try Poot service it’s taking a month to change a gasket More

by Chapagilberto79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrés and omar
Jun 07, 2024 -

AutoNation Chevrolet Gulf Freeway responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to turn your experience around. Please reach out to us at (281) 305-8940 at your earliest convenience to discuss how we can turn this experience into a positive one.

April 23, 2024

Service was done right and finished early. Omar was very helpful with explaining the work to be performed. More

by ersayles
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
Apr 28, 2024 -

AutoNation Chevrolet Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 22, 2024

Service staff is always professional, very knowledgeable and takes the time to explain in detail issue around parts and repairs. More

by zacharywgunn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adres
Apr 23, 2024 -

AutoNation Chevrolet Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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