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AutoNation Chevrolet Greenacres - Service Center

Greenacres, FL

4.5
639 Reviews

639 Reviews of AutoNation Chevrolet Greenacres - Service Center

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November 16, 2023

I will never schedule service on line again. Whoever that chat person was needs to learn customer service. More

by rg43058
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren, Christopher
Nov 17, 2023 -

AutoNation Chevrolet Greenacres responded

Hi, we appreciate you taking the time to leave us a response. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (561) 291-6054 to discuss what we can do to help.

November 16, 2023

I brought my Corvette to AutoNation to pick up some parts, while waiting I went to check out the new ones. Spent a good 15 min. there. Not a single sales person approached me. Being a double Corvette o More

by ROBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
n/a
Nov 17, 2023 -

AutoNation Chevrolet Greenacres responded

Hi Robert, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (561) 291-6054. We hope to hear from you.

November 14, 2023

Very poor communication from everyone. Management even ignored my calls. Took 6 days for someone to call me and let me know what they found. I even had an appointment. I called every day More

by jeff.coriddi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gus l and Sharon
Nov 17, 2023 -

AutoNation Chevrolet Greenacres responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (561) 291-6054 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

Nov 17, 2023 -

jeff.coriddi responded

My experience was brought to your attention many times before my review. I was transferred to the director of your facility and of course got his voicemail. If you would like to speak to me, my phone number can be found on the voicemail message that I left him over a week ago, to which he NEVER responded.

November 08, 2023

Went in for a recall. Great service from my call to them. They were helpful friendly and performed the service extra quickly. Schumacher Chevrolet never returned 3 phone More

by dav.one
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Fox
Nov 11, 2023 -

AutoNation Chevrolet Greenacres responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 07, 2023

The service writer was very helpful! I appreciated his assistance getting my car in on short notice. More

by Martinka1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. McDonald
Nov 10, 2023 -

AutoNation Chevrolet Greenacres responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 06, 2023

Good customer service experience. However wait in line was excessive. Need to create express lane for appointments More

by dbolden10904
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Nov 10, 2023 -

AutoNation Chevrolet Greenacres responded

Hi, thank you for taking the time to share your feedback with us. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (561) 291-6054 -- we hope to hear from you soon.

November 03, 2023

I feel that this dealer was severly trying to overcharge me for a job by inflating the labor charge and parts price was trippled. More

by bfinos220
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Fox
Nov 05, 2023 -

AutoNation Chevrolet Greenacres responded

Hi, thank you for taking the time to leave us feedback. If you'd like, please contact our General Manager at (561) 291-6054. We'd appreciate the chance to make your experience a positive one.

October 26, 2023

I had an oil change done, it seems to be OK. Unfortunately, I had to come back to the dealership because they did not check the tire pressure and the pressure was way too low on all four tires More

by spklein52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Oct 28, 2023 -

AutoNation Chevrolet Greenacres responded

Hi, thank you for taking the time to share your feedback with us. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (561) 291-6054 -- we hope to hear from you soon.

October 25, 2023

My vehicle needed a part that was back ordered for 2 months, not being any fault of the dealer. They did all they could for me, which I'm grateful. It's your supply chain that needs being corrected. More

by djbereznak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred, mike
Oct 28, 2023 -

AutoNation Chevrolet Greenacres responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

October 16, 2023

Service was done correctly. The cleanup of the 2 new mounted tires was a mess Had to get a tech back out to actually cleanup the mess they made. When I picked up the new vehi More

by johns4949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Oct 19, 2023 -

AutoNation Chevrolet Greenacres responded

Hello, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

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