AutoNation Chevrolet Greenacres - Service Center
Greenacres, FL
657 Reviews of AutoNation Chevrolet Greenacres - Service Center
Christopher Morrison makes the whole service experience outstanding. He remembers repeat customers and welcomes them. I will continue to use Chris as my service advisor. outstanding. He remembers repeat customers and welcomes them. I will continue to use Chris as my service advisor. More
I was gonna bite my tongue but just feel like ppl should know that this dealership are thieves from service center to used car department.. brought ny car in after the steering went out at 60k first off tha know that this dealership are thieves from service center to used car department.. brought ny car in after the steering went out at 60k first off that shouldnt ever happen at that mileage.. i drove car there car ran fine no issues excecept steering.. off the bat i can tell my service advisor Rob Had a chip on his shoulder.. i get a call a few days later that my 2018 Tahoe with 60k miles needs about $7000 worth of repairs and the car wont start anymore and that under the hood the electric components were all corroded and was told was like that when i brought it in. Well can tell ya this he seen me drive the car in, when i left car was still running can promise you wasnt magic that drove my car there. I decided to go see this for myself, after asking Rob to show me what he was talking about he said he might have misspoke and he is not a mechanic and doesnt know alot about these cars. After a couple weeks of car sitting there and managment not being very helpfull.. i called used car to buy my vehicle just to get rid of it since seems like chevy doent make a quality product anymore .. granted steering gear was about 2500 so figure they discount that and buy it and be done .. got a low ball offer of 23k for a vehicle that has a kbb trade value of 36k .. i decided to pick up the vehicle as i felt this place was damaging it more than willing to help .. i spoke to service manager Robert and after i told him about the used car department .. he said thats what we do is low ball ppl like you and he would have done the same ..when they brought the car out was covered in bird xxxx and oak tree stains guess thats how they felt about the care of my vehicle.. i took the car to Grieco Delray where Kieth was very helpful and got my car back in 2 days at a fair price.. we decided to sell this vehicle since honestly there not made the same way and went back to Ford More
Service advisor was "less than candid" about when service was to be performed, and how long it would take. Vehicle was not even touched until 11 days after scheduled appointment date, and was held by dealer was to be performed, and how long it would take. Vehicle was not even touched until 11 days after scheduled appointment date, and was held by dealer for 25 days. It took a total of 14 follow up calls/visits (including 5 in-person visits) to get vehicle completed after profiling matters with Service Manager, Service Director and General Manager. Extremely poor service representation, albeit work was finally performed. More