AutoNation Chevrolet Greenacres - Service Center
Greenacres, FL
639 Reviews of AutoNation Chevrolet Greenacres - Service Center
After trying to have my car repaired at an ordinary repair shop, they determined that they could not fix my car. I own a corvette so it's only the dealership who has the right tools. So I brought my ca repair shop, they determined that they could not fix my car. I own a corvette so it's only the dealership who has the right tools. So I brought my car in to AutoNation Greenacres for a few problems. They were able to make the repairs, obtain the parts and give it back to me with everything taken care of. Service Representative Gus was cordial, knowledgeable and courteous and did an excellent job of keeping me informed along the way. Very pleased with this service!! More
Unfortunately for this dealership I will never return. I got turned away for a simple oil change and tire rotation because, “It’s a foreign car.” I have a maintenance contract with Autonation but that d I got turned away for a simple oil change and tire rotation because, “It’s a foreign car.” I have a maintenance contract with Autonation but that doesn’t matter. I was told to make an appointment and come back in three weeks. I spoke with a service manager who gave the excuses of “supply chain issues” and “can’t hire anyone to work” and tried to say none of the garages in that area can get mechanics. I have had my vehicle serviced there since 2019, but it has been hit and miss when dealing with service writers. And don’t park in the wrong lane, because you will be told you have to go to the proper lane for that writer. So to put it bluntly. I will not return not only for service, but also not to buy a vehicle there (And I’m actually going to buy two or three vehicles in the next two years). I’ll be having the service done at another Autonation that specializes in higher-end cars and buying my next cars somewhere else for the remainder of my contact. If customers are not treated well, why would you expect employees to be treated any better? Maybe that’s why you can’t hire anyone because of the reputation of that dealership? More
i AM VERY SORRY TO HAVE TO WRITE THIS REVIEW, BUT MY EXPERIENCE FOR AN OIL CHANGE WAS HORRIBLE! I ARRIVED FOR AN 11 AM APPOINTMENT AT 10:30 AM. MY CAR WAS NOT TAKEN INTO THE SHOP UNTIL AFTER 12:30 AND EXPERIENCE FOR AN OIL CHANGE WAS HORRIBLE! I ARRIVED FOR AN 11 AM APPOINTMENT AT 10:30 AM. MY CAR WAS NOT TAKEN INTO THE SHOP UNTIL AFTER 12:30 AND NOT RETURNED BACK TO ME UNTIL AFTER 1:45 PM! IF YOU CAN'T KEEP APPOINTMENT TIMES, WHY DO YOU CRUNCH THEM UP SO CLOSE? PLUS, I COULD NOT BELIEVE THE COST INCREASE OF AN OIL CHANGE AND OIL FILTER. More
Very nice service person BUT, my oil change took almost 2 hours and had greasy hand marks on my hood and around my tires from when they added air. I probably should be happy they checked the air pressure f 2 hours and had greasy hand marks on my hood and around my tires from when they added air. I probably should be happy they checked the air pressure for me. More