AutoNation Chevrolet Greenacres - Service Center
Greenacres, FL
639 Reviews of AutoNation Chevrolet Greenacres - Service Center
Took my vehicle for an oil change. Had great customer service experience and did not have to wait more than advised. Robb reminded me that I had points I could use towards my payment a Had great customer service experience and did not have to wait more than advised. Robb reminded me that I had points I could use towards my payment and I really appreciate that. More
Service department is the worst! !Went to take my lease vehicle for routine oil change. Made an appt ahead time for 930a. Waited there for 4 hrs until my car was ready. Despite me arr !Went to take my lease vehicle for routine oil change. Made an appt ahead time for 930a. Waited there for 4 hrs until my car was ready. Despite me arriving 15 min before my appt to avoid delays! My car wasn't ready until 130p. Not to mention the guy who checked me in told me I had to pay for my oil change. Told him my oil change were prepaid and included in my leasing package. He told me I had paid for my previous oil change, which was not true. After a while he finally figured it out. From my understanding the guy was new, but he should have ask someone for help if the customer says the oil change was prepaid upon the initial leasing agreement. Very unhappy with the wait time. For the past 3 times that I've taking my vehicle there for an oil change, it was been a nightmare of a wait time!! That department need better organization and supervision! More
The service provided at this center was really good. The representative Darren answered all my questions with no hesitation. I’ll be coming back. The representative Darren answered all my questions with no hesitation. I’ll be coming back. More