Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
AutoNation Chevrolet Greenacres - Service Center
Greenacres, FL
659 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
659 Reviews of AutoNation Chevrolet Greenacres - Service Center
Sort by
March 22, 2025
THE SERVICE WAS SO BAD, IT WAS MINUS STAR APPROVAL. SALEMAN WAS ROBB SCHWARTZ WHO WAS THE SERVICE ADVISOR. HE STARTED OUT WITH A QUOTE OF $5500 AND ENDED UP WITH A QUOTE FOR A FAULTY WATER PUMP INSTALL SALEMAN WAS ROBB SCHWARTZ WHO WAS THE SERVICE ADVISOR. HE STARTED OUT WITH A QUOTE OF $5500 AND ENDED UP WITH A QUOTE FOR A FAULTY WATER PUMP INSTALLATION AT A COST OF $1550. I TOLD HIM TO STOP ALL SERVICE ON MY CAR (AFTER 2 DAY OF WAITING). AND PAYING $264 FOR A DIAGNOSTIVE REPORT, WHICH I NEVER RECIEVED IN WRITING ONLY VERBALLY. I TOOK MY CAR TO THE AUTO SHOP ACROSS FROM MY HOME, HAD IT REPAIRED FOR $360 + TAX, FOR AN ITEM THAT HAD NOTHING TO DO WITH A WATER PUMP. MY RECOMMENDATION FOR ANYONE EVEN GIVING THOUGHT ON GOING TO THIS ORGANIZATION, NEVER EVER GO,, LET ALONE THINKING OF SERVICING A VEHICLE. OR BUYING NEW USED OR OTHERWISE! I PLAN ON TELLING ANY BUSINESS FRIEND, NEIGHBORS EXACTLY WHAT HAPPEN TO ME THIS PAST WEEK. TO FINISH, YOU SHOULD ALL BE ASHAMED OF YOURSELVES AND THE WAY YOU CONDUCT YOUR BUSINESS! More
by PISPLACE
Employees Worked With
ROBB SCHWARTZ
March 22, 2025
I had some assist steps and a bed cover for my Colorado Trail Boss installed. My entire experience was great. I plan to bring my truck to Greenacres Chevrolet for service in the future even though I purcha Trail Boss installed. My entire experience was great. I plan to bring my truck to Greenacres Chevrolet for service in the future even though I purchased it from another dealership. Highly recommend Greenacres Chevrolet. More
by Oakhillrick
Employees Worked With
Chris Primbas
January 30, 2025
The service rep went far out of his way to help me with the "mychevrolet" app to use my points to pay for my oil change. I was a drive up without an appointment and still was out of there in less than an h the "mychevrolet" app to use my points to pay for my oil change. I was a drive up without an appointment and still was out of there in less than an hour. More
by keithb821
Employees Worked With
2809 Christos Primbas
January 26, 2025
Buyers Beware This is by far the worst service dealership we”ve ever been to. We dropped our truck on Tuesday and no one ever called regarding status and no one ever answer their phones . We calle dealership we”ve ever been to. We dropped our truck on Tuesday and no one ever called regarding status and no one ever answer their phones . We called and left several messages but no one even bothered returning any calls either. They lied about everything and got caught numerous times and tried to cover their tracks multiple times. One example is that they stated that the extended warranty was closed for MLK which was a lie because I was on the phone with the warranty that day and we tried to conference the dealership and of course no one ever answered the phone. So I left a voicemail that day confirming to them that they weren’t close but still no one called back. Ron is the director I believe and they definitely need to teach him some customer service etiquette because he was very rude, condescending and not helpful at all. They wouldn’t accommodate a loaner/rental even when our extended warranty approved it and tried to call them several times to no availability. This dealership charged ridiculous fees when our car was sitting outside nearly that whole week. It was so bad that I told my extended warranty not to approve that repair and car will be tow to another great mechanic shop. I couldn’t trust this dealership with my car any longer. We ended up paying their ridiculous amount and towed our truck somewhere else and we will definitely report them to corporate and consumer affairs! Joseph who is the general manager please do not bother with your google robot response stating that you would like to make this right because I have left you over 3 voicemails and 2 hand written messages and you never bother to return my phone call once. Horrible, Horrible customer service! This dealership is definitely not recommended! Our car has finally been repaired by another repair shop who was outstanding with their communication and got the job done! No hassle, definitely night and day from this nightmare of dealership! More
by Pat
Employees Worked With
Chris, Robert and Ron
