AutoNation Chevrolet Greenacres

I was very pleased with Blanca. She knew the in’s and out’s of the Bolt. She knew the in’s and out’s of the Bolt. More

Gus and the entire service team worked very hard to get my Camaro fixed before the weekend because they knew I needed it for personal reasons. They were determined to find the parts and expedite the repair my Camaro fixed before the weekend because they knew I needed it for personal reasons. They were determined to find the parts and expedite the repairs. Thank you Gus!! More

I was treated very well and my salesman Al was helpful. It was a good experience It was a good experience More

Once again I had a perfect experience with the service dept. I had an early appointment and the vehicle was ready within an hour (tire rotation,,oil change and cabin filter change). Just a note Michael Fo dept. I had an early appointment and the vehicle was ready within an hour (tire rotation,,oil change and cabin filter change). Just a note Michael Fox completed my paperwork quickly and also explained what was left on my plan. More

Always great service and a quick turnaround time on services. Professional attendants and a nice and welcoming atmosphere. services. Professional attendants and a nice and welcoming atmosphere. More

What a horrible experience. We arrived 20 minutes before our 1pm appointment that I had made online over a week ago. I had received an email with a link to get a discounted oil We arrived 20 minutes before our 1pm appointment that I had made online over a week ago. I had received an email with a link to get a discounted oil change on my Corvette. Great! We waited at least 10 minutes and not one of the 4 service advisors acknowledged us even though I parked right beside their work areas. Finally Garcia came out with a tablet and searched for several minutes to find my appointment. I asked if I was going to be here a long time and he said no. He said I was not assigned a service person. I asked if that was a problem and he said no. He got into the car to get the mileage which I showed him on my written paper. Then he turned on the windshield wipers and did not know how to turn them off. I finally reached in and turned them off. He got out of the vehicle and then he searched for my discounted price for the oil change. I showed him the link from the email and how it takes me to making an appointment, not a coupon. Then he joined another advisor at the computer and for a good 10 minutes they both searched in the computer. I asked if there was a problem and was told no. Finally Garcia came out and handed me the tablet to sign and some paperwork to sign. OK. I asked how long would the oil change take and he said 1-1/2 to 2 hours! I was outraged. I told him this is not customer service. I had a 1pm appointment. I have been here almost 45 minutes and now I have a possible 2 hours wait for just an oil change! He just looked at me while I expressed my unhappiness. Then he said I must have misunderstood him when I had asked how long this was going to take when he first approached me. I did not misunderstand. I told him to cancel the appointment and left. More

Am still waiting for the service manger to get back to my complaint since 11/3/23. Poor service over priced and not transparent with pricing poor customer service bad communication. complaint since 11/3/23. Poor service over priced and not transparent with pricing poor customer service bad communication. More

Fast, courteous and fast. Taking your car to be serviced or repaired is a wonderful experience. Taking your car to be serviced or repaired is a wonderful experience. More

I will never schedule service on line again. Whoever that chat person was needs to learn customer service. Whoever that chat person was needs to learn customer service. More