AutoNation Chevrolet Gilbert - Service Center
Gilbert, AZ
534 Reviews of AutoNation Chevrolet Gilbert - Service Center
My rating was excellent until April 5th. I had an appt. for 9:00 arrived at 8:45 and then waited. My truck did not get put in a service stall until 10:25 and for just an oil change did not g I had an appt. for 9:00 arrived at 8:45 and then waited. My truck did not get put in a service stall until 10:25 and for just an oil change did not get out of there until 11:50 or so. I have had my truck serviced there ever since I bought it there and usually was out of there in an hour until COVID then it did take a little longer. The time before this, it took longer because they told me that the technician was a trainee. Well, I say that this is bad customer service. They should have taken care of my truck at 9:00 or at least said something. When I approached Sean about the time it was taking, he said, well, it was taken in line. If that is the case, there should not be so many appts. made that you have to wait three hours for oil change. I had another appt. at 1:00 and barely made it. Not a happy camper. More
Jennifer at Gilbert’s AutoNation Chevrolet is the best! I recommend her whenever I can. EXCELLENT customer service and she is extremely knowledgeable. 👍🏽 I recommend her whenever I can. EXCELLENT customer service and she is extremely knowledgeable. 👍🏽 More
Jen has been my mom and I’s advisor for years, every time has been a great experience. She took great care of my car and myself. She was very responsive and kept me up to date the whole time! has been a great experience. She took great care of my car and myself. She was very responsive and kept me up to date the whole time! More
These is my 3 time in the service area by far. Nick was the best. He was very helpful and responded my messages fast and answer any questions that I may have. You guys have a really great worker Nick was the best. He was very helpful and responded my messages fast and answer any questions that I may have. You guys have a really great worker. More
Good quality work done on time. I especially appreciate that they are trying to upsell me on additional services that may not be necessary. They did let me know of a hidden flaw and I especially appreciate that they are trying to upsell me on additional services that may not be necessary. They did let me know of a hidden flaw and took care of it. Honest dealer with integrity. More
Ken of Auto Nation Chevrolet did a fantastic job getting our Equinox's oil change, tires rotated and restraints (Recall) corrected! Thank you for your outstanding service! our Equinox's oil change, tires rotated and restraints (Recall) corrected! Thank you for your outstanding service! More