AutoNation Chevrolet Gilbert - Service Center

The employees were excellent The management has a problem Waited 3 hours for a oil change For the last 3 oil changes it took about the same time When I called for appointment they should let you problem Waited 3 hours for a oil change For the last 3 oil changes it took about the same time When I called for appointment they should let you know that it would take that long It’s a shame they can’t fix that problem More

Work was done without my permission I was told light bulb will be replaced at no charge but they charge me 166.47 will be replaced at no charge but they charge me 166.47 More

Has always been a great place to get car work done. Not sure what is going on lately. Not sure what is going on lately. More

Probably one of the worst dealerships I have dealt with. Each previous service visits has been mediocre at best and the last and final visit the worst. Arrived 15 minutes early for oil change, was checked Each previous service visits has been mediocre at best and the last and final visit the worst. Arrived 15 minutes early for oil change, was checked in and 2 hours later went to check status of vehicle only to learn nothing had yet been done. I demanded the immediate return of my vehicle and left. Really regret buying a Chevy. More

I love the way they treat a customer very nice make sure you are taking care of wile waiting very clean bathrooms and plenty of water you are taking care of wile waiting very clean bathrooms and plenty of water More

Service Advisor was ver good. The wait time for oil change was a little long at 2.5 hours. The wait time for oil change was a little long at 2.5 hours. More

This dealership and its Service Team are very knowledgeable, quick acting and caring. The Service Team Members are very good and work quickly to return my vehicle back. Excellent service. knowledgeable, quick acting and caring. The Service Team Members are very good and work quickly to return my vehicle back. Excellent service. More

The service department was understaffed but they did get my oil change done within 3 hours. When I picked up the car, although they did have plastic on the seat and paper on the floor, there were some wet my oil change done within 3 hours. When I picked up the car, although they did have plastic on the seat and paper on the floor, there were some wet marks on the armrest. The person that greeted me was great and kept me well informed. When I got back home, I noticed that the tire pressures on my 4 tires were the same as they were when I dropped it off, 28-29 psi. The recommended tire pressure is 32 psi. I checked the service sheet and there was a checkmark that the tire pressures were checked and the TPMS was reset, that was not true. The multi-point vehicle inspection sheet that they use is a joke. They use 4 different checkmarks of various shades to mark what was inspected and what was not inspected. Good luck telling the difference on a printed copy. So, basically I bring my new car in for it's first service and they don't check everything to see if it is ok. How hard is it to check the air in the tires? More

Had an appointment at 8:30 for an oil change, wasn’t completed until after 4:00 completed until after 4:00 More

Great service. Let me know the expected time frame for completion essential when work is involved. Shuttle service works great. Eric let me know when the car was Let me know the expected time frame for completion essential when work is involved. Shuttle service works great. Eric let me know when the car was available for pick up and explained the service in detail More