AutoNation Chevrolet Gilbert - Service Center
Gilbert, AZ
535 Reviews of AutoNation Chevrolet Gilbert - Service Center
If I can give more than 5 stars, I would. Kiara was amazing, I’m so happy with her service knowledge, and professionalism. She’s always willing to help and has a positive attitude and overdel Kiara was amazing, I’m so happy with her service knowledge, and professionalism. She’s always willing to help and has a positive attitude and overdelivers. If you’re looking at reviews and need to know who’s best (in my opinion) in Service, Kiara is the one to go to More
My service advisor, Chase Bellows, was very thorough and professional. He and the auto service team quickly solved the electrical problem and put me back on the road. Everyone encountered were helpful and f professional. He and the auto service team quickly solved the electrical problem and put me back on the road. Everyone encountered were helpful and friendly. More
Chase Bellows was awesome. Got me a ride home while my truck was being serviced and offered to pick me up later that day. He was able to explain my extended warranty and help m Got me a ride home while my truck was being serviced and offered to pick me up later that day. He was able to explain my extended warranty and help me plan for future services. Very knowledgeable and I have extremely high expectations. Thank you for the great service. More
They only get one start because Google made me do it. I got the coupon for a free oil change, so why not. I drive a Lexus GS350, so a free oil change is like $300 in the pocket... I should have just spen I got the coupon for a free oil change, so why not. I drive a Lexus GS350, so a free oil change is like $300 in the pocket... I should have just spent the money to get the extra attention to detail. I will say that they were prompt, and I did get in around the time that my appointment was set. But aside from that... They did not give me a tag notifying me of when my next oil change was, they did not reset the maintenance required button, and I didn't even get a car wash or rinse off afterwards. The real issue, though, was that, before I went in, I knew that I had a nail in the tire. I noticed it while washing my car four days prior. But since my tire pressure was not affected, I did nothing. When the service guy gave me my keys, he looked me in my eye and said they checked all tires, and saw no nails in the tire... The nail had a washer on the end, so I can't imagine how that could be missed if you actually looked. But it was free, so you pay for what you get... Thanks for another great experience AutoNation!! More
Did NOT rotate tires. Tire pressure on all 4 tires was still lower than recommended and now I have DIRTY water in my windshield wash reservoir. I have called and left a vo Tire pressure on all 4 tires was still lower than recommended and now I have DIRTY water in my windshield wash reservoir. I have called and left a voicemail for the service advisor but have not heard back. Literally Autonation Gilbert has been less than satisfactory on all 3 of my past visits. More
Rafael was great on assisting me on getting my car's battery switched out for a new one. He got me a covered warranty for the new battery while running my car through the wash after for free. His commun battery switched out for a new one. He got me a covered warranty for the new battery while running my car through the wash after for free. His communication and service was superb. More
Outstanding service, went in for an oil change we were in and out within an hour. Dealership and service bay are always clean and orderly, and staff are friendly and helpful. and out within an hour. Dealership and service bay are always clean and orderly, and staff are friendly and helpful. More