AutoNation Chevrolet Gilbert - Service Center

Dealership actually contacted me for a GM software update and got me in right away! Ivan our service rep was very efficient and communicated above and beyond! and got me in right away! Ivan our service rep was very efficient and communicated above and beyond! More

Autonation Chevrolet Gilbert was fantastic. Jennifer Gagon, my service advisor was fantastic. Very professional. She kept me apprised of my vehicle's status. Jennifer Gagon, my service advisor was fantastic. Very professional. She kept me apprised of my vehicle's status. More

The service department went above and beyond to help me resolve an issue related to a service bulletin for the vacuum pump. A huge thanks to Ivan for his exceptional assistance today! I had previously visi resolve an issue related to a service bulletin for the vacuum pump. A huge thanks to Ivan for his exceptional assistance today! I had previously visited two other mechanics, including another dealership, but none were able to fix the problem. Ivan took care of it with ease! I’ll definitely be returning and will be requesting Ivan as my service advisor. Highly recommend! More

Absolutely terrible customer service. Once they sell you a car with their lies about a 125 point inspection they say they guarantee, they don't car a week later when you have issues. T Once they sell you a car with their lies about a 125 point inspection they say they guarantee, they don't car a week later when you have issues. The GM, Joseph Asadi had zero customer service skills and makes it clear that he doesn't care about the customer. DO NOT GO HERE! More

Had to wait along time for someone to come out. No one did so i got out still no one greeted me as i was waiting for someone. It was my 1st time at this dealership. No one did so i got out still no one greeted me as i was waiting for someone. It was my 1st time at this dealership. More

I bought a certified used vehicle after they sold me on their intensive inspection promises. The key fob went out the day I drove it home. I actually drove it out of state and had to deal with a replacemen their intensive inspection promises. The key fob went out the day I drove it home. I actually drove it out of state and had to deal with a replacement during my trip. Ok, things happen. It’s been a little over a month since my purchase. The turbo went out just two days after making my first car payment. The service department had me waiting an hour when I checked in for my appointment. They said the my advisor, Terry, called in sick and I’d have to wait. Someone else, Ivan, came up and said they’d have to take over. I was told the repair is most likely under warranty but they can’t get me a rental until it’s seen by a tech/mechanic and the warranty approves the repair. I dropped my car off three days ago and it still hasn’t been seen by a tech. It’s been sitting in the garage while I pay for a rental out of pocket. I’m quiet and very understanding but I’ve not been disregarded as a Customer to this level. It’s been an awful experience. More

The only complaint I have is the amount of time the truck was in the shop. It was over one month and no rental was offered. was in the shop. It was over one month and no rental was offered. More

Kiara and Jennifer were great thanks Autonation for your hardworking always thank you always very helpful hardworking always thank you always very helpful More

Came in for service and Rafael got me in and out quickly. He was able to answer all of my questions and went above and beyond to make sure that the work done was correctly. As a dealership this is quickly. He was able to answer all of my questions and went above and beyond to make sure that the work done was correctly. As a dealership this is the best one that I’ve ever experienced! This is not only a great place to buy a car but to get it serviced professionally! Thank you Rafael! More