AutoNation Chevrolet Gilbert

Jennifer G was able to arrange a rental for us because Chevy doesn't have loaners anymore. She kept in constant contact with us. Chevy doesn't have loaners anymore. She kept in constant contact with us. More

Showed up at 9:30 for a 10:30 service appt (oil change and tire rotation). When I dropped the vehicle, the service advisor said "we'll get it right in." At 1:21 I still had not received a status update (a and tire rotation). When I dropped the vehicle, the service advisor said "we'll get it right in." At 1:21 I still had not received a status update (as it was an oil change and a tire rotation, I expected NO MORE THAN 1.5-2 hours), so I called the dealership and was told my service advisor was busy and would call me back. At 2:11 I still had not heard back, so I emailed the service advisor. Nothing. My wife finally called, after being transferred and placed on hold for AT LEAST 20 minutes, my service advisor finally picked up the phone and said they still had not even STARTED the service. I was already on my way to pick up the vehicle so I told them don't even touch it. I guess if you're "waiting" you get priority service, versus if you drop the vehicle and leave? How about whomever has the first appointment gets first service? Didn't know that if you want your APPOINTMENT to matter you have to sit and wait for the vehicle. ZERO communication is the biggest disappointment. I got home and got online to Autonation Chevrolet in MESA...they had service spots available as early as 7:30 TOMORROW so I took the first convenient appointment for me. I'm only hoping that, because it is also Autonation, they do a better job...we shall see. The good news is that they can't do a WORSE job! More

I had bought multiple vehicles from this dealership I will always go back to this place they’re friendly courtesy answer all your questions and I get what you need and the sales person over there Richard will always go back to this place they’re friendly courtesy answer all your questions and I get what you need and the sales person over there Richard is a great person to deal with More

Great customer service, Chester was a great guy to deal with and the finance dept were also great. with and the finance dept were also great. More

Kenny was absolutely wonderful. He did everything he could to ensure my service was completed on time to get my kiddo from school. I’m immensely grateful and always recommend this d He did everything he could to ensure my service was completed on time to get my kiddo from school. I’m immensely grateful and always recommend this dealership. More

The sales representative Jairus was very friendly and courteous. The process went smoothly. Happy with my purchase courteous. The process went smoothly. Happy with my purchase More

This dealership has been consistent, pleasant, and everyone I have come into contact with has been nice! everyone I have come into contact with has been nice! More

Good customer service and helpful with everything and washed my vehicle thanks for all the help washed my vehicle thanks for all the help More

Our sales rep Bill Bonham was great and finance rep. Robert Light was also great Robert Light was also great More

Awesome dealer ship. They went out of their way to get me the vehicle I wanted. The sales and finance team were great. Would highly this dealership to friends and anyone They went out of their way to get me the vehicle I wanted. The sales and finance team were great. Would highly this dealership to friends and anyone looking to buy a new or pre owned car. They had me test drive 4 different vehicles so I could make a good decision. When we were done with the paperwork car was ready all gassed up and cleaned. More