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AutoNation Chevrolet Gilbert
Gilbert, AZ
1,162 Reviews
If you're shopping for a new or used Chevrolet in the Southeast Phoenix area, be sure to visit AutoNation Chevrolet Gilbert. Our expansive showroom features one of the largest selections of both new and used Chevrolet cars, trucks, and SUVs in the Phoenix area. Whether you're upgrading to one of the latest new models, or are shopping for a used car, truck, or SUV, we are sure to have the perfect Chevrolet for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,162 reviews
June 29, 2025
I purchased my vehicle in late April. It took Autonation Gilbert 2.5 days to "get it ready & fix any issues", as they had just received the vehicle. The vehicle was paid in full, upfront. It took Autonation Gilbert 2.5 days to "get it ready & fix any issues", as they had just received the vehicle. The vehicle was paid in full, upfront. They talked me into the vehicle maintenance plan. They supposedly fixed any issues with the vehicle, yet the a/c runs hot 50% of the time in Arizona! They claimed they replaced the cabin filter, yet it smells like stinky feet quite often. I responded to an email on (5/2/25) from the salesman, Tristan, about my satisfaction with the vehicle and I mentioned the ac issue and my disatisfaction with the issue, only to get no response. To be clear, I would NOT have purchased any vehicle with air conditioning issues. 17 days later I recieved another email from Tristan asking I forward his information to anyone I know that may be purchasing a vehicle (will never happen). This is the second vehicle I've purchased from Autonation Gilbert in 10 years. I won't purchase a vehicle here again. Never again. More
by the_gordons
Employees Worked With
Tristan
June 23, 2025
Buyer Beware. .. 1000% Regret doing business with AutoNation Chevrolet Gilbert! This dealership plays a dirty game.. you can't trust what they say/provide you in .. 1000% Regret doing business with AutoNation Chevrolet Gilbert! This dealership plays a dirty game.. you can't trust what they say/provide you in writing.. their customer focus is no longer a priority after a vehicle is purchased. I was not prepared to deal with my current situation, but here it is ... I purchased a new Malibu on 1/23/25 and I'm still waiting for AutoNation Chevrolet Gilbert to send the payoff to satisfy my loan on the vehicle I traded in and I'm also still waiting to receive the "dealer installed" sticker items I paid for (floor liner package, cargo mat, spare tire, black painted bowties -see pics). What is preventing AutoNation from doing what they acknowledged they would do within 10 days from the date of my purchase? It's now been 151 days (104 business days) since my purchase and I'm still waiting... wow. This is totally unacceptable! I've had great experiences at other AutoNation locations over the years, so I assumed (incorrectly) I would have another seamless purchase occur at AutoNation Chevrolet Gilbert... 1000% Wrong. Huge mistake! Dealing with this dealership has been a total nightmare... I've had to engage the AZ Attorney General office just to get AutoNation Chevrolet Gilbert to respond. The AZAG Team has been working to facilitate our communication and I'm also now working with a consumer protection attorney. :( I'll update progress. Buying a new vehicle should be an exciting time...If you're considering to purchase at AutoNation Chevrolet Gilbert ... you should think twice (or more). Choose another dealership and avoid the risk... I never anticipated I would be going through such a horrible customer experience with this dealership, and it only continues to get worse. :( More
by joel.c.dupont
Employees Worked With
Robert Kelley, Demitri Gavito, Joseph Asadi, Kayla Bell
June 19, 2025
Friendly helpful sincere hardworking intelligent inspiring interesting devoted serious appreciative happy funny handsome sweet caring determined inspiring interesting devoted serious appreciative happy funny handsome sweet caring determined More
by trgrimm
Employees Worked With
Gary Cook , Terry Kruse
June 18, 2025
Ivan took an incredible care of me! Even, I was just going for information because I didn't have an appointment, and he managed to get me attended today.. I'm completely grateful! Even, I was just going for information because I didn't have an appointment, and he managed to get me attended today.. I'm completely grateful! More
by yeliannejoserl
Employees Worked With
Ivan
