AutoNation Chevrolet Doral - Service Center

Took my vehicle for service advisor noted issues and confirmed contact. One issue not resolved and not clear on when it will be restored part ordered. When vehicle completed no call to customer to advis confirmed contact. One issue not resolved and not clear on when it will be restored part ordered. When vehicle completed no call to customer to advise completed. Customer had to call in at end of day to ask about their vehicle status. Come to find out it had been done for a while. More

I have been a costumer of automation for more than 10 years they have excellent service, my service consultant Luis Amador is very professional, reliable, and always take care of my car needs years they have excellent service, my service consultant Luis Amador is very professional, reliable, and always take care of my car needs More

I recently had the pleasure of taking my Silverado 1500 to your dealership for service, and I must say, the experience was nothing short of excellent. From start to finish, I was impressed with the profess to your dealership for service, and I must say, the experience was nothing short of excellent. From start to finish, I was impressed with the professionalism and efficiency displayed by your team. First and foremost, the service appointment scheduling process was seamless. The staff was courteous and accommodating, ensuring that a convenient time slot was available for me. Upon arrival, I was promptly greeted by friendly service advisors who attentively listened to my concerns and ensured that all necessary details were noted down. The service itself was performed with precision and expertise. The technicians exhibited extensive knowledge of my truck's make and model, and their attention to detail was evident in the thoroughness of their work. They efficiently diagnosed and resolved the issues I had with my Silverado, leaving me confident that my truck was in excellent hands. Throughout the service process, the dealership's commitment to customer satisfaction was evident. The waiting area was clean, comfortable, and well-equipped with amenities to make my wait enjoyable. The staff periodically updated me on the progress of the service, ensuring that I was always in the loop. The pricing offered for the service was fair and transparent. The dealership provided a detailed breakdown of the costs, and there were no surprises or hidden fees. I truly appreciated the honesty and integrity displayed in this aspect of the service. To top it all off, upon completion of the service, my Silverado was returned to me in immaculate condition. It had been thoroughly cleaned both inside and out, making it feel as good as new. This attention to detail and going the extra mile truly set your dealership apart from the rest. Overall, my experience with your dealership's service department was outstanding. The professionalism, expertise, and commitment to customer satisfaction were evident at every step. I can confidently say that I will continue to trust your dealership with the service and maintenance of my Silverado 1500, and I would highly recommend your services to anyone in need of quality vehicle care. Thank you for providing such an exceptional experience, and I look forward to continuing my relationship with your dealership in the future. More

Excellent service from top to bottom. My guy Luis Amador was of great help. They even cleaned my car lol, was not expecting that. Definitely recommend this place to my friends. My guy Luis Amador was of great help. They even cleaned my car lol, was not expecting that. Definitely recommend this place to my friends. More

Wonderful service they answer all my questions thank you I definitely come back soon k I definitely come back soon k More

I don’t normally write reviews on experiences but I had to do this one because it was insane. So I had to take my traverse for an oil change on June 27 but I couldn’t make it. My wife took the car instead. to do this one because it was insane. So I had to take my traverse for an oil change on June 27 but I couldn’t make it. My wife took the car instead. As soon as she got there the advisor went to check the car and took pictures of the tires. He comes inside and my wife tells him she’s only there for an oil change. He mentions the prices went up and my wife asked how much it would be and the advisor said $195.00 for an oil change and a tire rotation. I was in disbelief when she told me this. She then said only an oil change and he said it’s $180. He said this was with discounts and said the original price is $240, as if being generous. She didn’t believe it and neither did I. My wife said he held up a paper in a quick manner and pointed at a random $240 and the word traverse as if trying to hide something. I told my wife to give me a few minutes as when I was making the appointment online I had seen a different price on their website. I went ahead and looked it up and it was in fact $107 for an oil change with the oil filter. I sent the screenshot to her and she showed him. He then took my wife’s phone to the manager to show the screenshot with the price. He came back and said they can do that but with taxes. Could you believe they tried to throw in a random price to try to make their commission? It’s hard not to believe they tried to pull this because a female took the car to the dealer as if she didn’t know any better. Probably one of the most ridiculous experiences I’ve encountered. If anyone goes to this dealer, please be careful and look up prices ahead of time on their website. More

Amazing service. Timely. And while I waited for my car to be serviced I worked from the lobby and they have amazing guest Wi-Fi as well. Timely. And while I waited for my car to be serviced I worked from the lobby and they have amazing guest Wi-Fi as well. More

My 2022 Traverse purchased brand new, the service light came on do to a part. That item was in backorder. Carlos Brito my adviser, made sure that we were informed and took care in a very timely manner, gr came on do to a part. That item was in backorder. Carlos Brito my adviser, made sure that we were informed and took care in a very timely manner, great job. More

Great service, the service advisor sends me a video with the breaks and tires measure, it's the first time that I receive this information from a dealer service department, thanks. the breaks and tires measure, it's the first time that I receive this information from a dealer service department, thanks. More

Great service! Personnel very friendly and informative. The waiting area was clean and pleasant. Excellent. Personnel very friendly and informative. The waiting area was clean and pleasant. Excellent. More