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AutoNation Chevrolet Doral - Service Center
Doral, FL
399 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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399 Reviews of AutoNation Chevrolet Doral - Service Center
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July 30, 2023
I am writing to express my deep concern and frustration regarding the persistent issue with my car, a 2023 Chevrolet Equinox, which has experienced a breakdown for the third time due to the same problem (E regarding the persistent issue with my car, a 2023 Chevrolet Equinox, which has experienced a breakdown for the third time due to the same problem (Error Code: P0089). The Engine and Transmission System appear to be malfunctioning, specifically, there seems to be a problem with the Fuel Management System, leading to increased fuel consumption and potential damage to the emission control system. I followed the proper guidelines and brought my car to Autonation Doral on May 15th for repairs, and it was only completed on June 7th, causing considerable inconvenience during that period. Regrettably, my car has broken down yet again on July 15th, and it has been left untouched in the same location where the tow truck dropped it off. To my dismay, I have not been given any specific date for when my car will be fixed, and there seems to be a lack of urgency in addressing the issue by Autonation Doral. Service advisor Marcos Maribal “xxxx happens” comments and wait till we get to your car not profesional at all. This situation is not only affecting my daily routine but also raising concerns about the reliability of my vehicle and the quality of service I have received. I kindly request your immediate attention to this matter and urge you to take appropriate measures to rectify the ongoing problem with my car. Please provide a clear timeline for when my vehicle can be repaired, and or providing me a new vehicle. Thanks I appreciate your prompt assistance in resolving this matter and look forward to a timely response from your end. I have always trusted and valued your dealership's service, and I hope we can work together to address this issue and ensure the reliability of my car moving forward. Thank you for your attention to this pressing matter. Sincerely, Eduardo Barrera More
by Eddierbarrera
Employees Worked With
Marcos Mirabal
July 28, 2023
The service and attention were excellent, the treatment of all the dealer's employees was very friendly and professional, without a doubt I continue to recommend this dealer to all my friends and family fo of all the dealer's employees was very friendly and professional, without a doubt I continue to recommend this dealer to all my friends and family for all kinds of services, whether it be purchases, leases or maintenance, they are very concerned until the general manager asked me how they had treated me, the truth is that I am very pleased. More
by info
Employees Worked With
Yuri cil
July 26, 2023
I brought our Chevrolet Equinox in for an oil change. Marcos handled everything, including sending a shuttle driver to come pick me up at FIU. That may not sound like much, but FIU is a large metropolita Marcos handled everything, including sending a shuttle driver to come pick me up at FIU. That may not sound like much, but FIU is a large metropolitan campus with ONE street address. Grateful for the customer service! More
by drsvalente
Employees Worked With
Marcos
July 13, 2023
Muy profesionales y una atención excelente. Te mantienen informado todo el tiempo del estatus de tu carro cuando esta en el taller. Los recomiendo 100 % Te mantienen informado todo el tiempo del estatus de tu carro cuando esta en el taller. Los recomiendo 100 % More
by yaxelmontoya81
Employees Worked With
Lixa
July 09, 2023
Took my vehicle for service advisor noted issues and confirmed contact. One issue not resolved and not clear on when it will be restored part ordered. When vehicle completed no call to customer to advis confirmed contact. One issue not resolved and not clear on when it will be restored part ordered. When vehicle completed no call to customer to advise completed. Customer had to call in at end of day to ask about their vehicle status. Come to find out it had been done for a while. More
by Alexissss
Employees Worked With
Chris was not in another agent assisted.
July 08, 2023
I have been a costumer of automation for more than 10 years they have excellent service, my service consultant Luis Amador is very professional, reliable, and always take care of my car needs years they have excellent service, my service consultant Luis Amador is very professional, reliable, and always take care of my car needs More
by ilytellez
Employees Worked With
Luis amador
