AutoNation Chevrolet Doral - Service Center

got a new corolla, unfortunaly due to work schedule, this dealer was closer to where I work and offer charter service, therefore, I register online and also call to confrim appt with a very nice receptionist dealer was closer to where I work and offer charter service, therefore, I register online and also call to confrim appt with a very nice receptionist (i'm very bad with names) and confirm and guarantee the service i was requesting.Bad for me, i was minutes BEFORE the appt and was waiting and no one took the courtesy to even say 'Morning' when I ask a service rep, and told him about my appt and that I need it charter service, he told me that is a first come first served. I was ok until then...50 minutes AFTER my appt was set the charter was there (and that was because I start asking around). The good part about this expErience was the driver who was able to acknowledge and deal with my frustration. I was late for work and i need to let u guys know the "areas of opportunity"...what happen when I pick up the vehicule? well, 'someone else' deliver the vehicul;e and the excuse was "the service guy is new, sorry"...not what i was looking in a service, but, can't go back in time. Here's additional information if necessary. At least I got it out of my system. Vehicle: 2012 Toyota Corolla VIN: 2T1BU4EE7CC755861 Next Service Date: 08/24/2012 Est. Next Service Mileage: 10,000 More