AutoNation Chevrolet Doral - Service Center

The appointment I scheduled over the phone was not in the books when I got to the service department. I believe the staff is overwhelmed with the amount of work and tasks assigned to one person in the front, books when I got to the service department. I believe the staff is overwhelmed with the amount of work and tasks assigned to one person in the front, after I was able to get on the schedule that morning for my oil change, I waited about 2 hours for them to finish and as I still waited I decided to ask if my truck was ready and it had been ready for a while, however, I was never notified. I don't believe it was the fault of the staff because it was 1 man doing the job for many others but there could be a better system in place for the schedule to go accordingly. More

Made Appointment by phone, however appt was not confirmed for unknown reasons. LUPE GREY is the only competent person and the only reason for the passing review. I had an appointment at 7:15am and did not ge for unknown reasons. LUPE GREY is the only competent person and the only reason for the passing review. I had an appointment at 7:15am and did not get my truck in for maintenance until almost 9am. Did not leave until after 11am. There was no explanation as to why the appointment was not in their file other than "Oh you made the appointment by phone". I think there is a problem with the scheduling service via phone that is not in sync with the digital system they have in place. More

I am extremely disappointed with my experience at Auto Nation Chevrolet. After purchasing a 2021 vehicle, it seems I've spent more time at the dealer than on the road. The service has been nothing short o Nation Chevrolet. After purchasing a 2021 vehicle, it seems I've spent more time at the dealer than on the road. The service has been nothing short of frustrating. Recently, I had to tow my car in for repairs, and after three days, I am still waiting for a diagnostic. I've called multiple times to inquire about the status, and each time, I was assured that someone would get back to me. Unfortunately, that call has yet to come. The lack of communication and urgency is unacceptable, especially considering the significant investment I made in this car. I expected better service and support from a dealership of this caliber. I sincerely hope they can improve their customer service, as it currently leaves much to be desired. More

Great staff and nice people. Good staff at the parts and service area. Dealer with good accommodations at the waiting room Good staff at the parts and service area. Dealer with good accommodations at the waiting room More

All good good good good good very good very good all on time good sev time good sev More

Not good service. Very long wait for oil change with appointment. Oil change over price. Very long wait for oil change with appointment. Oil change over price. More

They had very good and fast service, with very trained employees who guided me at all times. employees who guided me at all times. More

Great Service from Luis Abreu. Great service. On time and perfect awesome awesome awesomeness and great Great service. On time and perfect awesome awesome awesomeness and great More

Excellent service. Service advisor Alejandro Vallad was very professional and helpful. Definitely will take my car back to this dealer. Such a better service in all wa Service advisor Alejandro Vallad was very professional and helpful. Definitely will take my car back to this dealer. Such a better service in all ways than the one in Coral Gables. Thanks Alejandro! More

Organizado,diligence, amabilidad, responsabilidad, confianble, cuidadosos en el trabajo, buen desempeno, buena attitude, actualizados, competentes. confianble, cuidadosos en el trabajo, buen desempeno, buena attitude, actualizados, competentes. More