AutoNation Chevrolet Doral - Service Center

I am extremely disappointed with my experience at Auto Nation Chevrolet. After purchasing a 2021 vehicle, it seems I've spent more time at the dealer than on the road. The service has been nothing short o Nation Chevrolet. After purchasing a 2021 vehicle, it seems I've spent more time at the dealer than on the road. The service has been nothing short of frustrating. Recently, I had to tow my car in for repairs, and after three days, I am still waiting for a diagnostic. I've called multiple times to inquire about the status, and each time, I was assured that someone would get back to me. Unfortunately, that call has yet to come. The lack of communication and urgency is unacceptable, especially considering the significant investment I made in this car. I expected better service and support from a dealership of this caliber. I sincerely hope they can improve their customer service, as it currently leaves much to be desired. More

Great staff and nice people. Good staff at the parts and service area. Dealer with good accommodations at the waiting room Good staff at the parts and service area. Dealer with good accommodations at the waiting room More

All good good good good good very good very good all on time good sev time good sev More

Not good service. Very long wait for oil change with appointment. Oil change over price. Very long wait for oil change with appointment. Oil change over price. More

They had very good and fast service, with very trained employees who guided me at all times. employees who guided me at all times. More

Great Service from Luis Abreu. Great service. On time and perfect awesome awesome awesomeness and great Great service. On time and perfect awesome awesome awesomeness and great More

Excellent service. Service advisor Alejandro Vallad was very professional and helpful. Definitely will take my car back to this dealer. Such a better service in all wa Service advisor Alejandro Vallad was very professional and helpful. Definitely will take my car back to this dealer. Such a better service in all ways than the one in Coral Gables. Thanks Alejandro! More

Organizado,diligence, amabilidad, responsabilidad, confianble, cuidadosos en el trabajo, buen desempeno, buena attitude, actualizados, competentes. confianble, cuidadosos en el trabajo, buen desempeno, buena attitude, actualizados, competentes. More

Fui atendida por el Sr. Luis Amador, con quien estoy muy agradecida por su atención y su amabilidad, felicito a la empresa por la excelente atención brindada Luis Amador, con quien estoy muy agradecida por su atención y su amabilidad, felicito a la empresa por la excelente atención brindada More

I dropped my 2500 Silverado LT. 2023 Tuesday June 11, I was never given a receipt that they were receiving my vehicle. Elicsa never did. The lady (Elicsa) that took my service re 2023 Tuesday June 11, I was never given a receipt that they were receiving my vehicle. Elicsa never did. The lady (Elicsa) that took my service request, informed me that she had only one diesel mechanic on duty and that it will take 3 days to check the issues with the warning light and battery, Wednesday I called to find out the status of the repairs Elicsa informed me that the fuel pump needed to be replaced, I went to the service area ask Elicsa how long will take to fix the problem, her answer was the pump is on back order. At that moment I requested to speak to a Service Manager, Elicsa directed me to the service manager's office - I waited for at less 10 minutes before Sheldon Johns showed up and informed me one more time about the fuel pump . he gave me his business card and he said he will call me. (never did) Thursday I called Sheldon Johns twice and left 2 messages never return my calls,as today I am still waiting for a call. Very horrible service I will never do business with them again. I bought (2) trucks from this dealer 2023 and 2024 Silverado trucks. They will loose my business for sure and one other thing that phone is fixed not let you through customer service or anybody. More