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AutoNation Chevrolet Coral Gables - Service Center

Coral Gables, FL

4.4
232 Reviews

232 Reviews of AutoNation Chevrolet Coral Gables - Service Center

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February 17, 2022

Jesus Was very helpful and honest through the process. Walked me through everything and cost up front. More

by Brandon.grengs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus cruz
Feb 18, 2022 -

AutoNation Chevrolet Coral Gables responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

February 17, 2022

Guillermo Ramon Jr, is an excellent human being. Cares about the clients , and is true to his estimate times of work process. More

by gigicm51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guillermo Ramon, Jr
Feb 18, 2022 -

AutoNation Chevrolet Coral Gables responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

February 09, 2022

Muy buen servicio al cliente yo recomiendo este dealer,para el servicio de su auto More

by Henry_estre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrialys Abreu
Feb 12, 2022 -

AutoNation Chevrolet Coral Gables responded

Enrique, gracias por tu reseña positiva. Estamos felices de haber sido de servicio para usted. Si alguna vez necesita ayuda, simplemente llámenos. ¡Feliz automovilismo!

February 05, 2022

Hice cita para un cambio de aceite a las 7:30am y la espera fue de 2 horas al final tuve que levantarme y preguntar si ya habian terminado ya el carro estab listo pero el papel se habia quedado en otro More

by AthenasCa
Customer Service
Recommend Dealer
Yes
Employees Worked With
Employee not listed
Feb 08, 2022 -

AutoNation Chevrolet Coral Gables responded

Hola Athenas, gracias por llamar nuestra atención sobre este asunto. Nos gustaría tener la oportunidad de compensarlo, así que si está dispuesto, comuníquese con nuestro gerente general al (305) 707-0139. Esperamos saber de usted.

January 30, 2022

Exellent customer service from Jesus Cruz, very professional and kind , my car service was handled fast and efficienty More

by albert de Cespedes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus cruz
Feb 02, 2022 -

AutoNation Chevrolet Coral Gables responded

Hi Albert, we're happy to hear you had such a positive experience with our team! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

January 25, 2022

My experience was with Jorge Garcia, service advisor. He was knowledgeable, accomdating, and professional. I would recommend him without qualification. More

by rspa111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Garcia
Jan 27, 2022 -

AutoNation Chevrolet Coral Gables responded

Hi, we're happy to hear you had such a positive experience with our team! We appreciate your recommendation of Autonation Chevrolet Coral Gables and we hope to be of service again in the future.

October 07, 2021

Took my truck in for service I paid when I purchased my car which includes oil change and tire rotation. Oil change was done and was told tire rotation had been done as well and I realized tire rotation wa More

by Auniversalawnings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frank Herrera
Oct 09, 2021 -

AutoNation Chevrolet Coral Gables responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Please reach out to us at (305) 821-1167 so we may identify ways to improve your experience.

July 30, 2021

the service dept is garbage, no clue what the f*xx they’re doing. book appointments and then say they’re too busy. they’re on their computers face timing and don’t give a xxxx More

by ripcurl2121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
“manager”
March 25, 2021

Wish I could give no stars. Mangers, service person, customer service deserves 0 ratings. Please don't go. They have no respect for customers time or feelings. Needed a loaner and put me off for a wee More

by mc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steven, Frank Herrera
Mar 26, 2021 -

AutoNation Chevrolet Coral Gables responded

Hi, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (305) 821-1167. We look forward to hearing from you. Take care.

April 02, 2020

Rude and extremely slow The first Service advisor was extremely rude and left me standing in the parking lot for over half an hour after our original conversation. It took me More

by Disappointed customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Names were not given, Frank Herrera
Apr 03, 2020 -

AutoNation Chevrolet Coral Gables responded

Hi, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (305) 707-0139 to discuss what we can do to help.

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