AutoNation Chevrolet Coral Gables - Service Center

Amazing Customer Service provided by Gabriel our service advisor. Attention to detail and follow up throughout the whole visit. advisor. Attention to detail and follow up throughout the whole visit. More

This dealership is excellent. From the day I bought my first Silverado in 2016 until today, I’ve recommended them and will continue to do so. The service department is also very p From the day I bought my first Silverado in 2016 until today, I’ve recommended them and will continue to do so. The service department is also very professional, always ready to assist the customer. More

Gracias a todo el equipo, adrialys siempre dio el 💯 % gracias a todos por su gran ayuda gracias a todos por su gran ayuda More

The service & attention I received from Jesus was outstanding & above excellent. He was very attentive to my needs & keeled me informed of the time length it would take to service my. Car. Jesus al outstanding & above excellent. He was very attentive to my needs & keeled me informed of the time length it would take to service my. Car. Jesus also at another time went above call of duty when this same car had a fuel pump problem. He was in constant touch with me via text to let me know all the steps that were being done to fix this problem. Jesus is a great asset to this dealership & I will recommend my family & friends. More

Los servicios son deficientes, llamo por teléfono al Departamento de Servicios y me sale un hombre y me dice dime y pensé estar equivocada pero cuando pregunto me informa que no estoy equivocada, pregun Departamento de Servicios y me sale un hombre y me dice dime y pensé estar equivocada pero cuando pregunto me informa que no estoy equivocada, pregunto con quién hablo y me dice Yoel, quien me comunica que el supervisor no se encuentra que llega sobre las 10 am y más tarde,,, mi asunto es que estoy solicitando el servicio para instalar la Antena de mi auto que fue comprada allí mismo”INVOICE 616597P, y me dicen que demora 4 horas y cada hora tiene un costo de $287 que sumando equivale a $1137, y todos a mi alrededor se preguntan si estoy pidiendo servicios extraterrestre, he solicitado en mas de 7 ocasiones en llamadas telefónicas hablar con un supervisor y no me han podido atender, y me pregunto si atenderán al CANAL 51 y le darán respuesta de semejante costo, estuve hablando con el Departamento General de Servicios de la Chevrolet y me dijeron que procesarán mi queja, del mal trato, de la falta de información y de los precios, en definitiva ese concesionario deja mucho que desear con la atención al CLIENTE, otro asunto menos importante y muy importante para mi, la solicitud de la pieza la realice el 22 de mayo y me enteré ayer porque llamé a preguntar,, y no voy a explicar la respuesta de la persona que me atendió, gracias, pueden buscar mis datos por el número de invoice More

Great service and communication! Jesus was great, they fixed my truck in no time never tried to hassle me for payment since im under warranty (other dealers will). Jesus was great, they fixed my truck in no time never tried to hassle me for payment since im under warranty (other dealers will). More

I left my car and it sat for 5 days with zero communication. When I could call, there was either no answer or a response of “I will communicate with the mechanic” would come back. When pressed communication. When I could call, there was either no answer or a response of “I will communicate with the mechanic” would come back. When pressed to talk to someone, the dealership would hang up on you. After 5 days of incurring the expense of Ubering, I went and picked up my car. No one had looked at it and nothing had been done. A complete scam and waste of my time and money. The unprofessional behavior of Fidel and the service team is unbelievable. Do not take your car here. More

New battery installed and 3 hours later the same problem battery death y paid a lot of money for nothing battery death y paid a lot of money for nothing More

They did a great job with my car also very friendly thank you thank you you thank you More

Adrialys in the service department is great! ! Awesome customer service and very helpful. She went out of her way to make sure I was well taken care of. She’s honest and reliable. Thank you for a ! Awesome customer service and very helpful. She went out of her way to make sure I was well taken care of. She’s honest and reliable. Thank you for all your help More