AutoNation Chevrolet Coral Gables
Coral Gables, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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After getting jerked around by a terrible dealership in North Miami (where they wasted our whole day) I ended up contacting this Autonation about a used Rav4 they had for sale. Danny Moncada was our sales North Miami (where they wasted our whole day) I ended up contacting this Autonation about a used Rav4 they had for sale. Danny Moncada was our sales rep and was awesome. He was so patient and helped us every step of the way and went above and beyond. The best thing was that there was no haggling! The price he quoted me the day before was the price out the door. No additional fees beyond the $700 dealer fee I was already aware of, meanwhile I was being asked to pay $1500 at another dealership. (insane). There was plenty of add ons I could've added but never felt pressured. Danny was great about communication from start to finish and followed up with me after as well. Never felt like I was being scammed or pressured and he patiently waited while we had a mechanic inspect the vehicle (ALWAYS GET USED CARS INSPECTED). The car was in great shape (was even the color I really wanted but had a hard time finding) and has been wonderful a month and over 1k miles later. Highly recommend this place AND Danny. More
Knowing in advance that I had well over an hour drive, confirming several times that I would indeed be there at my appointment time, getting my loan pre approved so I had financing ready AutoNation Chevro confirming several times that I would indeed be there at my appointment time, getting my loan pre approved so I had financing ready AutoNation Chevrolet Coral Gables still managed to pull the bait and switch. I walked. Don't believe them even when they say "your car is sitting here waiting for you" which they did, I got there 45 minutes after they opened and a car that sat on their lot for 80+ days "magically" sold in the time I was driving to my appointment. These people are sheisters More
Excelente atención , muy profesional y pude lograr mi objetivo, el local bien limpio y sus baños también, el vendedor el sr. Ciro muy cordial y respetuoso.. objetivo, el local bien limpio y sus baños también, el vendedor el sr. Ciro muy cordial y respetuoso.. More
Rude and extremely slow The first Service advisor was extremely rude and left me standing in the parking lot for over half an hour after our original conversation. It took me The first Service advisor was extremely rude and left me standing in the parking lot for over half an hour after our original conversation. It took me calling my selling dealer in Greenacres and talking to a service manager to get someone that took care of replacing a tire that was under warranty and I was told was in stock at the location. The total time from arrival to have a tire changed was 5.5 hours. I will add that the second guy did get this taken care of, but the service was extremely slow. My perspective comes from a history of working in Chevrolet service departments. This tire was under an Autonation warranty but took arguing to get it done. More
Crooks and thieves Stay away from this vulture’s nest. They only want to put their dirty hands in your pockets. The karma bites back, sooner or later you’ll get what you Stay away from this vulture’s nest. They only want to put their dirty hands in your pockets. The karma bites back, sooner or later you’ll get what you deserve. More
very good attention received, the best THIS IS THE 5 TH CAR I BOUGH IN THIS DEALER AND ALWAYS RECEIVED THE BEST ATTENTION AND PROFESSIONAL SERVICE, I RECOMENDED THIS DEALEWR AND CAR SEALER THIS IS THE 5 TH CAR I BOUGH IN THIS DEALER AND ALWAYS RECEIVED THE BEST ATTENTION AND PROFESSIONAL SERVICE, I RECOMENDED THIS DEALEWR AND CAR SEALER TO OTHER PERSONS THAT ALREADY BOUGH A CAR THERE More
Great experience! After contacting AutoNation Chevrolet Coral Gables online about a car I was interested in, someone from the dealer contacted me promptly. Soon after, After contacting AutoNation Chevrolet Coral Gables online about a car I was interested in, someone from the dealer contacted me promptly. Soon after, Mr. Jans Alvarez made sure the car I wanted to purchase was at this particular location. He texted me the same night to let me know my car had arrived. The next day, upon arriving at the dealer, Mr. Janz proceed to greet me, handled me the car keys and we went for a drive. My family and I inspected the car to the best of our knowledge and decided to start with the buying process. Also, Mr. James, the finance guy, was practical; open to reasonably negotiate the interest rate and provided me with a favorable care plan for my car. The only inconvenience: I was only given one car key. But, overall, I was very satisfied with the buying process and the business transaction. Got out of the dealer driving my new car, which was clean inside and out with a full tank. Up to now, I haven't had any issues with my car. It's been driving smoothly. Thank you very much AutoNation Chevrolet Coral Gables for this copacetic experience. More
As usual ,no good. I didn’t feel welcome and the custumer service wasn’t good. The prices are too hights out of the market place. I started to feel hesitant about recomm I didn’t feel welcome and the custumer service wasn’t good. The prices are too hights out of the market place. I started to feel hesitant about recommending this place. More
Terrible service and repair My family and I have been loyal customers to this dealership for several years. However, after my experience today I will never return to this dealers My family and I have been loyal customers to this dealership for several years. However, after my experience today I will never return to this dealership. I will also never purchase another Chevy. I own a 2011 Chevy Cruze with under 50,000 miles. I came in last month with a coolant leak. I was assisted by a gentleman by the name of Jorge Garcia. He told me Chevys are terrible buys as they frequently suffer from coolant leaks. He checked the car and told me the leak was caused by a leaking hose. He fixed the hose and I was charged $191.85. Within 24 hrs, the check engine light came on again and advised that the car was overheating due to the coolant leak. I returned the car to the dealership. Jorge Garcia was again assigned to work on the car. Jorge check the car and told me it was a different issue causing the leak and I would not be charged for service because this issue was actually covered under the policy. I was pleasant and understanding. I returned today to pick up the vehicle. I requested my money back for the last visit to the dealership (given the coolant leak was clearly not a fixed). The cashier called Jorge Garcia, but when he answered the phone he told her he was too busy and to just tell me that I wasn't going to be returned the money. The cashier then spoke with her manager, Raul Morales. Raul came out and advised that the Chevrolet dealership would not refund the money because Chevys are known to have coolant leaks and it is normal to have another coolant leak within 24 hrs after a repair by the Chevrolet dealership. He then implied that I was lying about having a coolant leak within 24 hrs as I had not come back to the dealership the very next day. I was shocked. (Note, I still have receipts for the coolant that I had to purchase the very next day.) I had to explain to him that I work and the dealership is far away from my job. He told me he would speak to his manager Henry Pinillos. Within 5 minutes he came back and told me that Henry said the Chevrolet dealership would not return my money. Henry hid in his office and never came out to speak with me. I've never been more shocked by poor customer service. Congratulations AutoNation Chevrolet Coral Gables you made $191.85 and have lost several loyal customers today. I will continue to tell friends and family about this experience. More