AutoNation Chevrolet Coral Gables

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Atención rápida y profesional,muy complacido y satisfecho,.volver a viciar,gracias por la atención satisfecho,.volver a viciar,gracias por la atención More

I took car in for service on 04/10/2023 due to StabiliTrak and ABS warning lights on. I was told that the reason was because of "Low Voltage" and a new battery was needed. I purchased the batter StabiliTrak and ABS warning lights on. I was told that the reason was because of "Low Voltage" and a new battery was needed. I purchased the battery and was told the car was ready to go. When I started the car to leave, the same lights that were on when I took it in, were still on. Obviously, the new battery did not resolve the problem. When I asked why didn't the mechanics see that the lights were still on, I was told that they were not on when the car was done. They only came on when I started the car. Really? Car went back to mechanics only to be told that the problem was NOW in the steering system. What kind of diagnostic system do you have? Does anyone check before the car is released to be sure that everything that was supposed to be done has been done? I was then told that a part had to be ordered to fix this new problem that was not a problem before I took the car to AutoNation. I have yet to hear from the service department that the part was ordered, received or still not available, although I was told I would get a call in two or three days regarding the status. Either way I do not trust what I was told. When I asked about the cost of the part that would "fix" the problem I was told that it would be $400 instead of the $700 usual cost because of the "problem" I experienced. Do I believe that? We'll see when or if I get the call from the Service Dept. Obviously "customer service" was not a factor in this case. I am very disappointed about this experience and hope that it is satisfactorily resolved as soon as possible. I waited over 7 hours just to leave no better off than when I arrived. Also, I did not receive a copy of the work that was done or waiting to be done. I did receive via email a receipt for the battery. Waiting for call, email or text. More

Danny was an amazing salesman! Issac in finance went thru the process and made me excited about buying my new traverse!!! Issac in finance went thru the process and made me excited about buying my new traverse!!! More

After visiting many dealers, I want to share that I decided to purchase my vehicle here because I found this dealer very professional. Specially Santiago Vidal, who helped me find the best car option w decided to purchase my vehicle here because I found this dealer very professional. Specially Santiago Vidal, who helped me find the best car option within my needs and budget; he answered every question I had. The same goes for Issac from the financial team that aligned all my documentation with the bank. And finally, I want to thank Mrs. Ivania Curras, that suggested I purchase my vehicle here; as a member of the AutoNation team, she also was of great help during my purchase. The experience of buying my new vehicle was impeccable! More

Fue una experiencia espectacular por su atención y la rapidez que hicieron mi servicio de mantenimiento la muchacha que me atendió muy amable su nombre ADRIALYS ABREU les doy excelente por su atención gr rapidez que hicieron mi servicio de mantenimiento la muchacha que me atendió muy amable su nombre ADRIALYS ABREU les doy excelente por su atención gracias para mi 5 estrellas More

Insatisfacción el G. Manag.Señor propietario no se ha comunicado. Toda la información se le fue entregada. Manag.Señor propietario no se ha comunicado. Toda la información se le fue entregada. More

El trato en el dealer fue excelente,el trato ,el servicio,en general todo excelente servicio,en general todo excelente More

I walked out of the dealer with the car of my dreams. I got a great deal and the attention was phenomenal. I will definitely recommend this dealer to my family and friends. I got a great deal and the attention was phenomenal. I will definitely recommend this dealer to my family and friends. More

I am very pleased with the service received, every time I have an emergency with my car, I go and they solve it asap. Manuel provides a very personalized service, for which I am very grateful. have an emergency with my car, I go and they solve it asap. Manuel provides a very personalized service, for which I am very grateful. More