AutoNation Chevrolet Cadillac West Amarillo - Service Center

Good people, everyone willing to help. Sometimes service waits are way too long! Used to offer a loaner while waiting, that should be revisited, especially for out of towners!!! Sometimes service waits are way too long! Used to offer a loaner while waiting, that should be revisited, especially for out of towners!!! More

I've had great experiences with Autonation Cadillac since 2012. Whether it's purchasing a vehicle or having it serviced, I've always felt that my concerns or needs were priorty. 2012. Whether it's purchasing a vehicle or having it serviced, I've always felt that my concerns or needs were priorty. More

Check in and out process was friendly and efficient. Maintenance actions were to my satisfaction and they washed my truck. Thank you. Maintenance actions were to my satisfaction and they washed my truck. Thank you. More

I took my Tahoe in for an oil change and tire rotation. They jumped right on it and I only had to wait a short time before they were finished and I was on my way. Everyone was extremely nice and helpful They jumped right on it and I only had to wait a short time before they were finished and I was on my way. Everyone was extremely nice and helpful and everything was explained to me prior to them beginning work. Excellent customer service! More

yes. Have never had any problems with them since I have bought my 2018 vehicle from them Have never had any problems with them since I have bought my 2018 vehicle from them More

courteous,friendly, and timely service. would recommend to all for service to their vehichle at this location. i felt listened to and kept well informed. would recommend to all for service to their vehichle at this location. i felt listened to and kept well informed. More

Always a great experience! They get my car done in a timely manner. Love it! They get my car done in a timely manner. Love it! More

Mary was very polite and courteous and explained details of my service and other recommendations for my vehicle of my service and other recommendations for my vehicle More

Ann Smith is the go to woman at this dealership as far as maintenance department Just ask for her very nice woman and with schedule your appointment and take care of you very professionally. maintenance department Just ask for her very nice woman and with schedule your appointment and take care of you very professionally. More

We were traveling through Amarillo when we had a transmission problem. Ann Smith from the dealership customer services made the whole repair experience exceptionally pleasant. She worked with us to transmission problem. Ann Smith from the dealership customer services made the whole repair experience exceptionally pleasant. She worked with us to get the car evaluated and to make the repair decision. During the repairs, She had the dealership auto take us to and pick us up from our hotel to restaurants daily while our transmission was being replaced. Additionally she was very compassionate and understanding, making discussions more pleasant. It appears that my transmission has been correctly repaired. And I felt confident that it would be fixed in the time quoted! More