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AutoNation Chevrolet Cadillac West Amarillo - Service Center

Amarillo, TX

4.7
416 Reviews

416 Reviews of AutoNation Chevrolet Cadillac West Amarillo - Service Center

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September 23, 2023

Good honest service center with surprisingly affordable rates. Thanks for the great experience!! Will come back More

by chris_d243
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
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Sep 25, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, we are pleased to hear you had such a positive experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 16, 2023

Lance Helped me when he didn’t have to the other day. Small gestures go a long way More

by Krystal.Slatton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance
Report | Print
Sep 18, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 12, 2023

We took our truck in for an oil change and service check. They replaced the weather stripping as well and gave great service. I would go here again. More

by kayla.wicker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cogsdil
Report | Print
Sep 15, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi Kayla, we really appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!

September 10, 2023

The problem was diagnosed and corrected in just a few hours. The service rep called, and explained the repair action in detail. I picked up the vehicle and I was happy the problem was resolved. More

by ajc5811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coby Vehaus, Terry Smith
Report | Print
Sep 13, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Sep 14, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

September 06, 2023

AC died as I arrived in Amarillo in 103 degree temp. Anne & Terry turned my repair around in remarkable time. Anne was especially friendly and helpful with fantastic communications. The personal service More

by sf1995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anne, Terry
Report | Print
Sep 08, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Autonation Cadillac West Amarillo! Don't hesitate to call us if you ever need anything. Be safe on the road!

Sep 11, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 24, 2023

Good professional people I have had nothing but a real good experience with the people I have dealt with there More

by Cactusmanager
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember
Report | Print
Aug 29, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hello, we are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help.

Aug 29, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 22, 2023

Repairs are done in a timely manner Cody keeps us informed and up to date on the repairs More

by Helen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody, Greg Watson
Report | Print
Aug 25, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi Helen, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 18, 2023

I was from out of town and needed my oil change. When I called the first guy wasn’t clear on where they were located. Called back and a lady answered got clearer directions. More

by diannakimbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
Report | Print
Aug 21, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

August 16, 2023

Very friendly staff and service dept. is so good at explaining the work being done on my vehicle. More

by jflynt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sue Smith, Terry Smith
Report | Print
Aug 18, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

Aug 20, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

August 13, 2023

Wonderful service and very friendly and helpful. I had to change my appointment 3 times and no problem More

by jan_woods48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Smith
Report | Print
Aug 15, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, it is great to read such wonderful comments about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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