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AutoNation Chevrolet Cadillac West Amarillo - Service Center
Amarillo, TX
418 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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418 Reviews of AutoNation Chevrolet Cadillac West Amarillo - Service Center
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August 11, 2021
Called on Monday to set up appointment for my stingray. Discussed Wednesday or Thursday. Scheduled Thursday. Upon arrive service Dept had no record of appt. kept my stingray anyway. Called me that evening Discussed Wednesday or Thursday. Scheduled Thursday. Upon arrive service Dept had no record of appt. kept my stingray anyway. Called me that evening at 5:30 told me they hadn’t had time to run diagnostics. Fri I called 5:30 still hadn’t touched it”they had some big jobs”. So I picked up my car. I don’t need them driving it in and out for a before they touch it. I’ll take it someone who can diagnose it in an app routine frame. Not planning on returning to this dealership. More
by Wendy
Employees Worked With
Ann
February 19, 2018
Service response I had a service appointment. I wish to say that the service was fantastic, quickly done, correctly done. I would recommend your service department to I had a service appointment. I wish to say that the service was fantastic, quickly done, correctly done. I would recommend your service department to anyone. Overall I have been very satisfied with everything WESTGATE has done for us. More
by 2018camero
Employees Worked With
Anne Smith
February 07, 2018
auto repair I was treated very well by all employees I had contact with. My service representative , B J Chester was very helpful . He kept me informed . I was treated very well by all employees I had contact with. My service representative , B J Chester was very helpful . He kept me informed . More
by peaches789Mary
Employees Worked With
I worked with B. J . Chester
September 19, 2017
Best service anywhere! Brad Lee got us on the road again , We were broke down in Amarillo called Autonation, Brad Lee took care of us in the moat professional, expedient way possible. Thanks Brad, Daniel Hal We were broke down in Amarillo called Autonation, Brad Lee took care of us in the moat professional, expedient way possible. Thanks Brad, Daniel Hall and Crystal in parts for saving our vacation. Mary and. Geral Hasten More
by Geral Hasten
Employees Worked With
Brad Lee, Daniel Hall, Crystal in parts.
August 22, 2017
Speedy Service The service department was very knowledgeable and Brad explained our options and the cost of each before any work was performed. He had our vehicle di The service department was very knowledgeable and Brad explained our options and the cost of each before any work was performed. He had our vehicle diagnosed quickly and kept us updated through the process. We were ultimately disappointed by the findings (due to an oversight by GM) but Autonation made the process bearable and had us back in our vehicle much sooner than we expected. Thank you Autonation! More
by 16shagginwagon
Employees Worked With
Brad
April 09, 2014
Trust goes a long way They do a great job with my company vehicle. They get my car right in and make sure it is trip worthy and get me right back out on the road. Trust i They do a great job with my company vehicle. They get my car right in and make sure it is trip worthy and get me right back out on the road. Trust is essential when you travel long distance alone!! More
by Jillian0828
Employees Worked With
Terry Smith
April 09, 2014
Excellent Service Department The service department at this dealership is awesome! The mechanics suggest work that is needed for my car. The suggestions that they make are legit, The service department at this dealership is awesome! The mechanics suggest work that is needed for my car. The suggestions that they make are legit, not trying to put money in their pockets. The service advisors do everything that they can to get me the best prices for work that is needed. When I am in the Texas Panhandle visiting family, I wouldn't go anywhere else!!! More
by nakisha
Employees Worked With
I do not remember his name, but he was very helpful.
April 02, 2014
service I brought my six in for service and Ann did a great job of keeping me informed of the progress and getting our car back I brought my six in for service and Ann did a great job of keeping me informed of the progress and getting our car back More
by coop46
Employees Worked With
Ann Smith
