AutoNation Chevrolet Cadillac West Amarillo - Service Center

Very satisfied with my experience. Everyone was very professional and friendly. Will only use this dealership for all of my repairs. professional and friendly. Will only use this dealership for all of my repairs. More

Customer service was very nice and polite, they took good care of vehicle, I liked that they sanitize it as well. care of vehicle, I liked that they sanitize it as well. More

Quick oil change and they even washed my Escalade! Highly recommend Ann and the rest of the guys recommend Ann and the rest of the guys More

Poor communication about status of car. Had to bring car in multiple times to have issue recognized. Floor mats left with dirt and oil marks. in multiple times to have issue recognized. Floor mats left with dirt and oil marks. More

Very friendly and knowledgeable . Trucks was ready when promised . Service area very clean very comfortable . promised . Service area very clean very comfortable . More

Ann Smith is our Service Advisor & she has done a great job for us for years. She can't retire until we are too old to drive :). job for us for years. She can't retire until we are too old to drive :). More

They have been outstanding whenever I have needed service. Ten service. Ten More

Called on Monday to set up appointment for my stingray. Discussed Wednesday or Thursday. Scheduled Thursday. Upon arrive service Dept had no record of appt. kept my stingray anyway. Called me that evening Discussed Wednesday or Thursday. Scheduled Thursday. Upon arrive service Dept had no record of appt. kept my stingray anyway. Called me that evening at 5:30 told me they hadn’t had time to run diagnostics. Fri I called 5:30 still hadn’t touched it”they had some big jobs”. So I picked up my car. I don’t need them driving it in and out for a before they touch it. I’ll take it someone who can diagnose it in an app routine frame. Not planning on returning to this dealership. More