AutoNation Chevrolet Cadillac West Amarillo - Service Center

They were really nice and easy to talk too. They even washed and cleaned my car!!! They even washed and cleaned my car!!! More

The people are very friendly and welcoming, but the service always takes much longer than expected. Whether it was buying the vehicle, bringing it in for a simple oil change, or bringing it in to check service always takes much longer than expected. Whether it was buying the vehicle, bringing it in for a simple oil change, or bringing it in to check an oil leak, we had to expect to be there for at least half the day if not leave the vehicle there for multiple days. I have noticed a pattern of allowing us to bring in the vehicle for service or saying it will be done at a certain time, but then it is not ready and we are left without a vehicle for hours or days at a time as there are no loaners. More

Wade was very helpful in getting the part I needed for my Chevrolet Traverse so I could attend a meeting in Austin. I live 76 miles from Amarillo and it is a 2 hour drive so I will continue to go to Auto Nat Chevrolet Traverse so I could attend a meeting in Austin. I live 76 miles from Amarillo and it is a 2 hour drive so I will continue to go to Auto Nation for all my service and buy my cars!! More

My washer fluid reservoir was good when I took in for service but leaking when service was completed. Service lady that was not my original contact basically blamed us and then talked to mechanic and he service but leaking when service was completed. Service lady that was not my original contact basically blamed us and then talked to mechanic and he said it was already leaking. Fortunately it will be covered under the warranty she said so I hope so. More

Everyone was attentive and friendly. Love my car I bought from Auto Nation Amarillo West. Love my car I bought from Auto Nation Amarillo West. More

Quick and great service! Ann Smith is always attentive, helpful and in a great and happy mood. Vehicle always brought back with proper covers to keep interior clean. Ann Smith is always attentive, helpful and in a great and happy mood. Vehicle always brought back with proper covers to keep interior clean. More

Everyone’s was very polite and helpful. They offered to take me to work and pick me up. They also took the time to hand wash my vehicle, I thought that was very nice of them. They offered to take me to work and pick me up. They also took the time to hand wash my vehicle, I thought that was very nice of them. More

Good honest people took awhile to get the part but was satisfied with the service fixed it right thanks for doing a good job would definitely go back!!! satisfied with the service fixed it right thanks for doing a good job would definitely go back!!! More

Good dealership to deal with. Great service department and knowledgeable people. Very clean and do good quality work. Great service department and knowledgeable people. Very clean and do good quality work. More