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AutoNation Chevrolet Cadillac West Amarillo - Service Center

Amarillo, TX

4.7
418 Reviews

418 Reviews of AutoNation Chevrolet Cadillac West Amarillo - Service Center

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April 15, 2022

Great service. My car was dropped off and returned within the same day. I look forward. To doing business here. More

by m.d.jones2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I can’t remember her name
Apr 19, 2022 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 15, 2022

The service department needs to provide the services that had been planned, but failed by not performing two recalls (after having ordered the parts prior to setting up the appointment). We now have to take More

by kgmts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Copy Venhaus and others.
Apr 19, 2022 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hello, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at (806) 318-0057.

Apr 19, 2022 -

kgmts responded

After contacting the dealership and speaking with a supervisor, we were informed that the recalls had already been done back in 2014. We have no idea why were told we had recalls in 2021 and in 2022.

April 15, 2022

People there are courteous and quick to get your appointments setup . I just love going there More

by louisw215
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Forgot the names
Apr 19, 2022 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

April 15, 2022

Happy with the service received just wish other products were not recommend when the. Ustoner says only want one service More

by Joni.lara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ann
Apr 19, 2022 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need help, just give us a call. Happy motoring!

April 14, 2022

Coby was very helpful when I took my car in for a oil change and tire rotation. I had earned Chevrolet Award Points and I did not know how to use them. He showed me exactly how to do it and was so pati More

by shannonhgoodin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Coby
Apr 16, 2022 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

April 14, 2022

They’re courteous, professional & it was smooth sailing! I was there for approximately one hour for an oil change. More

by Ymmatw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I can’t remember but they were very nice & polite!
Apr 16, 2022 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 14, 2022

Wade did superbly in ensuring that my vehicle maintenance was done correctly and provided updates as needed. More

by Ed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wade
Apr 16, 2022 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 14, 2022

this survey is a little pushy, my experience good always is thats why i keep coming back More

by robinbriggs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
don't remember colby something
Apr 17, 2022 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 12, 2022

went in for appointment and were told they had to order the part , which was a recall on air bag. Why set up an appointment for this and not notify the dealership they are sending you too. very frustratin More

by chamnessmary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
don"t remember
Apr 15, 2022 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (806) 318-0057. We hope to hear from you.

April 12, 2022

Always excellent work on my traverse. Very nice and courteous people! Always leave very satisfied More

by IV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glen Tyler
Apr 14, 2022 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Chevrolet West Amarillo. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

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