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AutoNation Chevrolet Cadillac West Amarillo - Service Center

Amarillo, TX

4.7
416 Reviews

416 Reviews of AutoNation Chevrolet Cadillac West Amarillo - Service Center

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April 25, 2022

Good friendly service. Knowledgeable personnel. Service advisor Ann Marie took for good care of us. More

by gonzalar195623
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ann Marie ROTHKRUG
Apr 27, 2022 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Apr 27, 2022 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 24, 2022

As always my service was effortless on my part and I got a great value for the money. More

by Fishinjoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All were great
Apr 25, 2022 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Apr 25, 2022 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 22, 2022

Used their Express Oil and Filter change. In and Out in one hour. Excellent service. More

by Ron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn Tyler
Apr 25, 2022 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hello Ron, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

April 21, 2022

Great job! SUV was recently serviced! Wade was awesome! Thank you for handling our vehicle promptly More

by Mrs Wilson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wade
Apr 24, 2022 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 21, 2022

We love this service department, Ann and Danielle always take care of us. We are grateful for them. God Bless. More

by Seth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anne, Danielle
Apr 24, 2022 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hello Seth, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 21, 2022

I was completely satisfied with the work that I had done on my Tahoe. Thank you Ann Marie and Thank you to the mechanic that worked on my vehicle. More

by Janet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ann Marie
Apr 24, 2022 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hello Janet, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 20, 2022

Fast and friendly. These guys were very honest and I appreciated it. No Tun around More

by Jesus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
Apr 23, 2022 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi Jesus, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chevrolet West Amarillo! Drive safe, and we'll see you on the road.

April 18, 2022

Ann Marie is always friendly and takes very good care of my car. She always makes me feel welcome. More

by rehlert64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ann Marie
Apr 21, 2022 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

April 15, 2022

Great service. My car was dropped off and returned within the same day. I look forward. To doing business here. More

by m.d.jones2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I can’t remember her name
Apr 19, 2022 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 15, 2022

The service department needs to provide the services that had been planned, but failed by not performing two recalls (after having ordered the parts prior to setting up the appointment). We now have to take More

by kgmts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Copy Venhaus and others.
Apr 19, 2022 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hello, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at (806) 318-0057.

Apr 19, 2022 -

kgmts responded

After contacting the dealership and speaking with a supervisor, we were informed that the recalls had already been done back in 2014. We have no idea why were told we had recalls in 2021 and in 2022.

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