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AutoNation Chevrolet Cadillac West Amarillo - Service Center

Amarillo, TX

4.7
418 Reviews

418 Reviews of AutoNation Chevrolet Cadillac West Amarillo - Service Center

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May 13, 2022

Coby, was able to get my truck in with little time to spare before going on a trip, and they got me back on the road in time to go. I really appreciate their professionalism and willingness to help me o More

by dustybell58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Coby
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May 12, 2022

I had my cabin filter changed and the dealer didn’t even put the filter cover back on poor service More

by Jerrypotter36
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brad
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May 19, 2022 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, we are deeply disappointed by your experience at Autonation Cadillac West Amarillo. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (806) 340-7656 to discuss what we can do to help.

May 19, 2022 -

Jerrypotter36 responded

He can call me if he wants to make it rite

May 11, 2022

This service department is outstanding From the service mgr to both Ann’s What a great job they do More

by Shane 123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Both Ann’s
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May 05, 2022

Great place! Greated when I first arrived. Nice waiting area with refreshments if you wnt them. All advisors are nice and friendly. The shuttle guy comes to w More

by swaimbl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ann Smith
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May 05, 2022

I’ve called in twice over the past 8 months regarding a safety recall & have gotten nowhere. I’m told there is no current remedy for this recall. No one has taken ownership of this, offers to take my nam More

by Yo Adrienne
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Daniel, Colby
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May 19, 2022 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, we are deeply disappointed by your experience at Autonation Cadillac West Amarillo. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (806) 340-7656. We hope to hear from you.

May 05, 2022

Great dealership in Amarillo Texas, Go west if you're looking for great service with a smile More

by cmallory3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ann R.
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May 05, 2022

Wade did a fantastic job of taking care of us in our 5 1/2 month wait for a chip part from GM for our Volt. Since we are a one car household, he worked hard at keeping us in transportation during the wai More

by LoveMyVolt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wade
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May 03, 2022

We have always had good service with all our vehicle needs. Everyone has always been courteous and helpful. More

by mamageorge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody
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May 02, 2022

Ann Marie did an excellent job. It was quick and easy. I am super satisfied. More

by andymyers5252
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AnnMarie
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May 02, 2022

AutoNation Chevrolet has always been very professional & courteous. Terry & Ann of Amarillo, Tx are awesome. More

by damonj1075
Recommend Dealer
Yes
Employees Worked With
Ann Smith also Supervisor Terry
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