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AutoNation Chevrolet Cadillac West Amarillo - Service Center

Amarillo, TX

4.7
416 Reviews

416 Reviews of AutoNation Chevrolet Cadillac West Amarillo - Service Center

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May 22, 2022

Always great service, friendly and always communicates well!!! My go to repair shop!!! Thank you!!! More

by Shelleyndenny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ann Marie
Report | Print
May 23, 2022 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

May 23, 2022 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 20, 2022

got my car right in. . dIid not take long for the allignment..I am going to bring back in for an oil change More

by normanlinda53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ANN mARIE
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May 22, 2022 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

May 19, 2022

Had the tires rotated and front end Alignment done. Now there is a very hard pull to the right on the steering which wasn’t there before. Noticed this as soon as I pulled out of the dealer. This should More

by Wbtb14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure
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May 20, 2022 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, we are deeply disappointed by your experience at AutoNation Chevrolet West Amarillo. We'd like the opportunity to turn your experience around. Please reach out to us at (806) 318-0057 at your earliest convenience to discuss how we can turn this experience into a positive one.

May 19, 2022

Will tell you if you ever respond left surveys before and talked to your sales staff and service dept. to no avail !!!!!!!! More

by Pothole2
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service,sales
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May 21, 2022 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, we are deeply disappointed by your experience at AutoNation Chevrolet West Amarillo. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (806) 318-0057 to discuss what we can do to help.

May 18, 2022

Ann Smith was very friendly and helpful. Got me in for repairs in a short time.thank you. More

by sonnydickey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ann Smith
Report | Print
May 20, 2022 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi! We're so happy Ann was able to help you out! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 20, 2022 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 18, 2022

They are very professional and go out of their way to help you. Was verysatisfied with their service. More

by Wacardwell1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ann and terry
Report | Print
May 20, 2022 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 20, 2022 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

May 16, 2022

They did repairs at a cost of $2078. 00 and 250 miles down the road, I had the same problem. Wheen I called the service Mgr. About this he said that they stand by their tech and his decis More

by drmotter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Wade, Ann Marie, and Terry.
Report | Print
May 19, 2022 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (806) 340-7656 to discuss what we can do to help.

May 15, 2022

Service was done in a timely professional and informative manner. Vehicle needed a new battery that I wasn't aware of and probably saved me a future service call. More

by gwd2022
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Coby
Report | Print
May 20, 2022 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

May 13, 2022

Coby, was able to get my truck in with little time to spare before going on a trip, and they got me back on the road in time to go. I really appreciate their professionalism and willingness to help me o More

by dustybell58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Coby
Report | Print
May 12, 2022

I had my cabin filter changed and the dealer didn’t even put the filter cover back on poor service More

by Jerrypotter36
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brad
Report | Print
May 19, 2022 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, we are deeply disappointed by your experience at Autonation Cadillac West Amarillo. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (806) 340-7656 to discuss what we can do to help.

May 19, 2022 -

Jerrypotter36 responded

He can call me if he wants to make it rite

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