AutoNation Chevrolet Cadillac West Amarillo - Service Center

I have never been so impressed with a dealership and service staff in my life. My transmission gave out 800 miles from home on a Thursday afternoon. I was barely able to get to Autonation because the tr service staff in my life. My transmission gave out 800 miles from home on a Thursday afternoon. I was barely able to get to Autonation because the transmission was slipping. I went into the service section and spoke with a gentleman named Coby V. I told him what happened, and he told me park my camper in an unused area of the lot and bring my truck in. They confirmed the transmission needed to be replaced. Coby got in touch with my warranty company and by Friday afternoon the repair was ok'd. What happened next blew my mind. The mechanic working on my truck stayed late that night to get the job done so I could be on my way Saturday morning. They also let me stay in my camper in the lot while I waited for the truck to be repaired. They offered to give me rides to go shopping or even to a restaurant to get something to eat. I would give them a 10 star if I could. Bob S More

Great service. Pleasant people to work with. I would highly recommend them, both in service and sales. Pleasant people to work with. I would highly recommend them, both in service and sales. More

Ann Marie Rothkrug is so great at what she does . She is always so kind and efficient at her job. She takes great care of our family’s car care needs . We appreciate her service ! She is always so kind and efficient at her job. She takes great care of our family’s car care needs . We appreciate her service ! More

Ann Smith is our go to person for service on our vehicles. She is the best there is. Always a great you experience. Thank you, Ann! vehicles. She is the best there is. Always a great you experience. Thank you, Ann! More

They were efficient and explained their process well. I did expect completion of work the same day but this was only a visit to determine which parts needed to be ordered. I did expect completion of work the same day but this was only a visit to determine which parts needed to be ordered. More

Ann was very professional and exceptional! Only complaint is wait time of 3 1/2 hrs for recall repair of supposedly 35 minute repair time. Only complaint is wait time of 3 1/2 hrs for recall repair of supposedly 35 minute repair time. More

Wade took the time to address my issues and look up the fixes needed and order the parts. He answered any questions I had. fixes needed and order the parts. He answered any questions I had. More

Autonation was very prompt and accurate. All people that we dealt with vere very helpful and knowledgeable Anne Marie was so helpful and a real asset to Autonation Had two dealings with au All people that we dealt with vere very helpful and knowledgeable Anne Marie was so helpful and a real asset to Autonation Had two dealings with autonation. Oil change and warranty work More

I’ve been going here for years, best service in town. Terry and his crew are the best! Terry and his crew are the best! More

This dealership always helps me to get in and out I’m from out of town that we squeeze me in for another change make sure I’m safe to go back on the road thanks to Ann Marie! from out of town that we squeeze me in for another change make sure I’m safe to go back on the road thanks to Ann Marie! More