Back

AutoNation Chevrolet Cadillac West Amarillo - Service Center

Amarillo, TX

4.7
416 Reviews

416 Reviews of AutoNation Chevrolet Cadillac West Amarillo - Service Center

Sort by
January 06, 2023

I was greeted at the service bay by a very polite and knowledgeable lady, she took my truck data and she explained to me that the mechanic was going to take a look a the truck and see if anything else wa More

by Rafa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann
Jan 09, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi Rafa, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 05, 2023

Buying experience was decent, dealing with the car service aspect has been difficult and frustrating. More

by mireyakarriedls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Jan 07, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (806) 318-0057 to discuss what we can do to help.

December 30, 2022

Awesome Customer service, very professional and great work. Will most defiantly recommend Autonation west location! More

by chuy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coby Venhaus
Jan 03, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hello, we appreciate you taking the time to leave us this feedback. Thanks for the recommendation, and have an amazing day!

Jan 03, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Thanks so much for the warm recommendation of the team here at Autonation Cadillac West Amarillo. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

December 30, 2022

Amarillo Autonation west has a friendly staff and they are very thorough with the check in process. I was given a ride to the mall since the service was going to be a 2 hr wait. My requested service was f More

by mbarr1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wade Brown Service Tech advisor 5 stars, shuttle driver name IDK he was very accommodating and nice 5 stars
Jan 03, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 30, 2022

Great quality service, friendly staff. Always trying to help no matter the issue, as well as keeping the customer updated on everything. More

by savannah.aguilar67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Marie
Jan 03, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Jan 03, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 28, 2022

GREAT experience, everyone is very helpful & friendly. I had no idea I could earn points & use them to lower the price of my cars scheduled service until one of the service advisors talked to me about it. More

by fatimarangel09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann
Dec 29, 2022 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

December 25, 2022

Received great service on getting the part installed that my Colorado was missing when I bought it The work was done in a very timely manner and it appeared that my vehicle was even washed when they were fin More

by tditirro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann
Dec 27, 2022 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi Tditirro, we are so happy to read such a great review about Autonation Cadillac West Amarillo! We look forward to your next visit! Take care!

December 23, 2022

I am very satisfied with the work that I had done. I was treated very well and the service team is friendly and knowledgeable. I would highly recommend this dealership. More

by rangelava766
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wade
Dec 26, 2022 -

AutoNation Chevrolet Cadillac West Amarillo responded

Thanks so much for the warm recommendation of the team here at Autonation Cadillac West Amarillo. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Dec 26, 2022 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Chevrolet West Amarillo and we hope to be of service again in the future.

December 22, 2022

Service is always timely and friendly. I really appreciate the ability to be shuttled to and from work as they do the service on my car. More

by deucey7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann
Dec 26, 2022 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 22, 2022

Don’t understand why the review has to meet certain specs before someone is compensated. I arrived for my oil change appointment at 3:45pm and didn’t leave till 6:00. That was a little too long for me. More

by Rick.valdez2637
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No name
Dec 26, 2022 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

...
15
...