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AutoNation Chevrolet Cadillac West Amarillo - Service Center

Amarillo, TX

4.7
420 Reviews

420 Reviews of AutoNation Chevrolet Cadillac West Amarillo - Service Center

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April 26, 2023

Always received five star treatment from this dealership. Highly recommend them for service on any vehicle. Service staff are the best. More

by denturedude
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Smith
Report | Print
May 01, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 01, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hello, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Chevrolet West Amarillo and we hope to be of service again in the future.

April 22, 2023

An acknowledgement when entering the building would be nice. When you are in service that should be a requirement. More

by larry123guns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coby Venhaus
Report | Print
Apr 27, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Apr 27, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

April 18, 2023

Always easy to schedule service appointments and they are very professional. If you are purchasing, ask for Aaron. He is phenomenal! More

by Darren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby
Report | Print
Apr 26, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi Darren, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Apr 27, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi Darren, we're happy you found our staff to be so supportive during your experience here at Autonation Cadillac West Amarillo. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 14, 2023

Terry and Ann always take car of my needs when I'm at the dealership. More

by patrichmond47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry and Ann
Report | Print
Apr 20, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust. We always strive to provide personable and excellent customer service. Thank you again for the review!

Apr 26, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

April 13, 2023

I was towed in on March 13-14 for a battery/alternator problem. My car was ready for pickup late in the day on March 31. I had requested that they keep the old battery since it was only a year old. I t More

by petra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Coby Venhaus
Report | Print
Apr 20, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi Petra, we appreciate you taking the time to respond. The staff at AutoNation Chevrolet West Amarillo take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (806) 318-0057. We hope to hear from you.

Apr 23, 2023 -

petra responded

My vehicle was towed back to your shop in less than 50 miles. This time the belt was gone and pieces of something were left on the pavement. Just picked it up and am hoping I can make it to Houston next week and then back. I hope the A/C is OK. It did not cool on the way home and Houston is a lot warmer than Amarillo. Everything seems to connected to the same system. They did say I would get it back in a week but they were able to get it back sooner so I could get ready for my trip (considering I only had the car back for a week since my last Houston trip. Thanks for the speedy repair.

April 13, 2023

Employees were very friendly, considerate and did a very efficient job in servicing my vehicle and in a reasonable time More

by dalple87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wade
Report | Print
Apr 20, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

Apr 26, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

April 09, 2023

Excellent Service! Kept us informed! Very polite and professional! Would definitely recommend Auto Nation to anyone. More

by dormab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Apr 20, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi Dormab, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Apr 21, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of Autonation Cadillac West Amarillo and we hope to be of service again in the future.

April 07, 2023

DANNY THE SERVICE REP. WAS EXCEPTIONAL. THE SERVICE WAS PROMPT. CARL THE DRIVER WAS VERY COURTEOUS AND EFFICIENT. I WOULD RECOMMEND THIS DEALERSHIP. More

by TSW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DANNY, CARL
Report | Print
Apr 20, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

Apr 26, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

April 07, 2023

I have been taking my vehicles here for over 7 years because they always provide quick and honest service for the regular maintenance and repairs when needed. More

by gall7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Smith
Report | Print
Apr 20, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

Apr 26, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

April 06, 2023

The staff was friendly and got me in and out in a timely manner to where I could get to my appointment at 11:00am the same morning. Even provided a complimentary oil change while my truck was there. More

by Brian Morrow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wade
Report | Print
Apr 09, 2023 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi Brian, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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