Back

AutoNation Chevrolet Arrowhead - Service Center

Peoria, AZ

4.4
652 Reviews

652 Reviews of AutoNation Chevrolet Arrowhead - Service Center

Sort by
August 08, 2023

When I had a keyfob issue with my car, my Service Manager Aaron was able to get me new keyfobs and even arranged a rental car for me so I did not have to stay at the dealership for an extended amount of time More

by Kimbah56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Pewnew
Aug 11, 2023 -

AutoNation Chevrolet Arrowhead responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 08, 2023

Aaron and Chad were excellent. Very welcoming, kind and informative. At pick up my keys were misplaced but Aaron quickly went to find them himself. Our next appointment will defini More

by Asburchfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron and Chad
Aug 11, 2023 -

AutoNation Chevrolet Arrowhead responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 08, 2023

I was there early for my oil change appointment and they got me right in. I was there under 2 hours and everything got done. More

by azsandmom3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent
Aug 11, 2023 -

AutoNation Chevrolet Arrowhead responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 04, 2023

Overall they performed the required work satisfactory to my expectations I have used them before for prior service. More

by waterking72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Schutz
Aug 07, 2023 -

AutoNation Chevrolet Arrowhead responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 02, 2023

Took my car in to get a repair. Adrian was very nice and helpful! Thank you More

by JAdams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian
Aug 07, 2023 -

AutoNation Chevrolet Arrowhead responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

August 02, 2023

was very good, wait was shorter than anticipated, cost for the service was as expected., thank you. More

by aerialant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
rosa,
Aug 07, 2023 -

AutoNation Chevrolet Arrowhead responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

August 01, 2023

I always appreciate the friendliness of the staff when I bring my Jeep in for her oil changes. The lobby and restrooms are always clean and it makes the wait more like a break then a boring and impatient si More

by birdie197434
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Aug 07, 2023 -

AutoNation Chevrolet Arrowhead responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 31, 2023

Well my truck had warranty issues got truck back and next day wheel almost came off so there’s that More

by hardhitz74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bradley Lamont was great. Tech obviously not
Aug 04, 2023 -

AutoNation Chevrolet Arrowhead responded

Hi, we are deeply disappointed by your experience at Autonation Chevrolet Arrowhead. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (623) 428-8851 to discuss what we can do to help.

Aug 04, 2023 -

hardhitz74 responded

Well just received an email asking me from the GM to contact him to try to make it right and called the number given. It’s an automated service which doesn’t let you talk to GM or anyone for that matter.

July 31, 2023

On my last visit one week ago the service department was very helpful especially my service writer and Director of service department. I requested help getting my truck ready to trade in for a new one speci More

by doug1481
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Miss San Marco and Rosa service writer
Jul 31, 2023 -

doug1481 responded

Still trying to get my truck seat repaired?

July 31, 2023

Scheduled an oil change day before. They still got me in and out in about an hour when I was told 1.5-2 hour wait at least. Walked the lot and showroom while waiting and never got peste More

by Dustyn1997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Flatt
Aug 04, 2023 -

AutoNation Chevrolet Arrowhead responded

Hi, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

...
8
...