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AutoNation Chevrolet Arrowhead - Service Center

Peoria, AZ

4.4
652 Reviews

652 Reviews of AutoNation Chevrolet Arrowhead - Service Center

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August 25, 2023

I'm very pleased with the vehicle that I purchased from your dealership and the salesperson who sold me the vehicle his name is Richard More

by diggs.hardy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard was my salesperson and Rosa was my service person when I brought my vehicle in for the oil change both was very professional
Aug 25, 2023 -

diggs.hardy responded

Rosa the Castro was very professional courteous and has a great attitude I love working around people like her so you guys picked a good one

Aug 25, 2023 -

diggs.hardy responded

I was very pleased with your service writer that checked me in for oil change in my vehicle and her name was Rosa ni Castro

August 25, 2023

$1400 was my final bill. .$900 for labor-$500 in parts. Basic oil change/transmission flush/ tighten loose airbag wire More

by den316165
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aaron pewnew
Aug 30, 2023 -

AutoNation Chevrolet Arrowhead responded

Hi, we appreciate you taking the time to respond. The staff at Autonation Chevrolet Arrowhead take our reviews very seriously. If you'd like, please contact our General Manager at (623) 428-8851. We'd appreciate the chance to make your experience a positive one.

Aug 31, 2023 -

den316165 responded

Not only that my vehicle has an oil leak that’s running down my driveway. I tried calling yesterday to talk with Aaron but, no answer. I need my vehicle back in the shop to fix this problem. Don’t know if it’s from the transmission work I received or from the oil change but, this vehicle never ever had a leak since I owned it.

August 24, 2023

The service from Daniel and his team is excellent. Very helpful, informative and detailed. Can't think of anything they could have done better. More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Schultz
Aug 30, 2023 -

AutoNation Chevrolet Arrowhead responded

Hello, thank you for your kind words and this wonderful review! Thank you so much for being one of our valued guests and we look forward to your next visit!

August 20, 2023

Roger was the best service advisor that I have had! Great customer service throughout the process! More

by samaniego77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger
Aug 27, 2023 -

AutoNation Chevrolet Arrowhead responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

August 18, 2023

So, i got an appointment with Michael Kane for 15 aug and he take care of me! More

by adi_scheau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael kane
Aug 25, 2023 -

AutoNation Chevrolet Arrowhead responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow-up.

Aug 25, 2023 -

adi_scheau responded

So, i went back to the dealersheep and Michael Kane take care of me. All good now.

August 17, 2023

Dealership was clean, with friendly service advisors. Quick and efficient. I would recommend this dealership for all of your service needs. More

by Michael Selmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Penew
Aug 24, 2023 -

AutoNation Chevrolet Arrowhead responded

Hello Michael, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

August 11, 2023

The dealership does not run things like others, i get a service to talk to and when they make appts for service they do not put in the reason for the visit, and they don't check to see if the person you wa More

by Becgra65
Recommend Dealer
No
Employees Worked With
No
Aug 14, 2023 -

AutoNation Chevrolet Arrowhead responded

Hello, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (623) 428-8851 to discuss what we can do to help.

August 10, 2023

I was very pleased with my appointment yesterday for my oil change usually it has been taking up to4 hours, yesterday it was only 45 minutes. thanks More

by laroadrunner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Simpson
Aug 13, 2023 -

AutoNation Chevrolet Arrowhead responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 10, 2023

They keep me informed about any and all maintenance items that are required and may be close to warranty. More

by albertj650
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Arcuri
Aug 13, 2023 -

AutoNation Chevrolet Arrowhead responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 10, 2023

Had an unexpected battery failure, Vince replaced the battery under warranty with a free car wash that got bird poop off , Service Director walked thru waiting area and might of checked to see if my litt More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince, a service advisor and Ms. Sanmarco, Service department Director:
Aug 14, 2023 -

AutoNation Chevrolet Arrowhead responded

Hi Steve, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

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