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AutoNation Chevrolet Arrowhead - Service Center

Peoria, AZ

4.4
653 Reviews

653 Reviews of AutoNation Chevrolet Arrowhead - Service Center

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March 06, 2020

This place and its employees are ripping off their customers. Had to take my 18 Silverado in for a recall and needed an oil change as well. I also asked to have my tiers rotated. Because of the xxxx More

by Blasby73
Recommend Dealer
No
Employees Worked With
Terrance Burrell
Jan 26, 2021 -

AutoNation Chevrolet Arrowhead responded

Hi, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Please call our General Manager at (623) 239-4129 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

January 14, 2020

Very shady and rude First of all, they totally upcharged us for the car when I bought it years ago...dont buy cars here!! I initially brought my car in for repair but whe More

by Ok
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jay Schmidtke
Jan 21, 2021 -

AutoNation Chevrolet Arrowhead responded

Ok, we regret your experience with us here, but are glad you brought this to our attention.

January 10, 2020

Service advisor James Gunter my advisor got me taken care of in a timely fashion and never had a problem with him or this dealership. He did a awesome job and hats off to the tech that worked on the Camaro s More

by Mike J Autos and Stuff
Recommend Dealer
Yes
Employees Worked With
James Gunter
October 23, 2019

Terrible service I hate to do this but this place is absolutely terrible. They have had my brand new truck for 2 months! Bought a 2018 Silverado from them in Janua More

by JacobCHall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mark
October 08, 2019

Money Hungry Servicing Department. I cannot stress how terrible my customer service experience was with the Servicing Department. Without getting too in depth, I brought in my 2013 Chev More

by amills
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tim Smith- Servicing Adviser, Mark Terrazas-Servicing Manager
June 27, 2019

Terrible and unprofessional service center My 2015 Equinox chevy fuel pump went at 33000 miles. My car isn't quite 4 years old. (its 2nd suv I bought here) I took it to service center to repl More

by suv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Doug Robinson
April 12, 2019

Chevy Bolt and Cruze Always got excellent care and diagnosing of problems. Never had to go back again for the same problem. Will recommend this dealership for service ne More

by Jay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Hisket
February 14, 2019

Damaged my Brand New Corvette I took my brand new 2019 Corvette in for its 500 mile service. The service writer was very polite and professional. The oil change was completed quick More

by Chad J.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mark
April 09, 2018

xxxxxx DONE with their so-called "service" dept In the year that I've owned my 2013 Camaro I've had to have the fuel injectors replaced twice, the battery, the radio, the Hill Start Assist, and then More

by Sira Hodge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
TJ, Doug, several others
January 19, 2018

Worst service and customer service ever and i mean ever. The worst experience ever. Started out by having the service department performing a routine oil change and literally after driving off with my car ab More

by Your worse nightmare
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James Gunther General Manager Jay