AutoNation Chevrolet Arrowhead - Service Center
Peoria, AZ
652 Reviews of AutoNation Chevrolet Arrowhead - Service Center
Brought car in at appointed time and was told to leave car as they may or may not get a chance to check it today. I live in Wickenburg and had no way home so had to go to Enterprise to rent a car. In th car as they may or may not get a chance to check it today. I live in Wickenburg and had no way home so had to go to Enterprise to rent a car. In the past, the car was checked while I waited then the decision was made if it could be fixed that day or if I would have to leave it. It turned out they had the problem solved by the time I arrived at home. As a result I had to rent a car and make a return trip--both were unnecessary and added to customer frustration. I believe consideration should be given to customers who travel from a distance to obtain your service. I had to travel about and hour to get to your business. More
Our service advisor John was very attentive to us and our recall on our Equinox. Got us in and out quickly and called us when our vehicle was ready. Very happy with Autonation. recall on our Equinox. Got us in and out quickly and called us when our vehicle was ready. Very happy with Autonation. More
Love this Dealership. We have bought and serviced our last 3 cars here. Always professional and detail orientated. Nice Clean place of business. last 3 cars here. Always professional and detail orientated. Nice Clean place of business. More
Came in to get advice on a leak we had on our vehicle. Talked to service advisor who sent us to parts department. Parts guy said we needed to bring the vehicle so they could look at it. Went home picked u Talked to service advisor who sent us to parts department. Parts guy said we needed to bring the vehicle so they could look at it. Went home picked up truck took it back within 30 minutes. Drive into service department and was told they could not do anything for several days and could only look at it with an appointment. This was a surface leak from an outside light, nothing mechanical. Also, there were no customers in service area, 6 service reps not busy, and no one really offered us any help or ideas. We left extremely frustrated and will find another Chevy dealer to help us out. Can not recommend them for any personal attention, customer service, or any other services. More
The service director is an absolute xxxxxxx! He talks a good talk but he doesn't do a xxxx thing. They gave me an estimate of $2,500 to fix my car and in reality I paid $15 for a bad sensor. Pathetic servi good talk but he doesn't do a xxxx thing. They gave me an estimate of $2,500 to fix my car and in reality I paid $15 for a bad sensor. Pathetic service More