AutoNation Chevrolet Arrowhead - Service Center

Had unexpected dead battery. Took my car right away. Mike kept me informed and provided a shuttle. Everyone was pleasant. Took my car right away. Mike kept me informed and provided a shuttle. Everyone was pleasant. More

I am very dissatisfied with the service department. I scheduled for a routine oil change service a week ahead of time and pulled in yesterday , a half an hour early. I was told I had a three hour wait I scheduled for a routine oil change service a week ahead of time and pulled in yesterday , a half an hour early. I was told I had a three hour wait. I was told the reason for the three hour away was due to employees not wanting to work and employees not showing up for work. Not my problem. More

Great place to get your vehicle work on Alex is great to work with also work with also More

Service agent Charity took care of the tire replacement warranty on my Toyota van. She kept me updated on the progress of the claim in a very professional and caring manner! Greatly appreciated and return warranty on my Toyota van. She kept me updated on the progress of the claim in a very professional and caring manner! Greatly appreciated and return business from us is assured! More

The issue with Internet connection and the WiFi Hot Spot was handled quickly and professionally. It turned out to be a couple of device switches that were set incorrectly (which might have happened when On was handled quickly and professionally. It turned out to be a couple of device switches that were set incorrectly (which might have happened when OnStar was sending reset signals. The system now works properly and I am very happy. The service advisor, Scott Randal thought it might take all day but it was completed in a couple of hours. More

Danny my service advisor was knowledgeable and explained what needed to be done regarding my service call. He made some suggestions but also indicated that I could wait a month or so before doing the work. what needed to be done regarding my service call. He made some suggestions but also indicated that I could wait a month or so before doing the work. I definitely appreciated that. More

They have always been upfront & honest with me for 4 years. Very please with service. years. Very please with service. More

Danny my service rep was very professional and great customer service. The service department took me in on short notice. customer service. The service department took me in on short notice. More

when I called to make the appointment I was not told of the $159.00 charge for diagnostic. and time to wait for the car was not possible. Poor communication of what to expect to get my car service. She w the $159.00 charge for diagnostic. and time to wait for the car was not possible. Poor communication of what to expect to get my car service. She was not friendly or helpful in my opinion. More

Thanks Alex. Always a fast and efficient service experience. It has to be fifteen words,so that’s why I wrote this last part. Always a fast and efficient service experience. It has to be fifteen words,so that’s why I wrote this last part. More