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AutoNation Chevrolet Arrowhead - Service Center

Peoria, AZ

4.4
652 Reviews

652 Reviews of AutoNation Chevrolet Arrowhead - Service Center

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June 30, 2022

My service advisor Scott was very pleasant to work with. He kept me up to date on the status of my vehicle and helped me get in and out of the dealership as quickly as possible. I would highly recommend t More

by KSilva
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott
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Jul 04, 2022 -

AutoNation Chevrolet Arrowhead responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Autonation Chevrolet Arrowhead and we hope to be of service again in the future.

June 29, 2022

I had a problem with my car and they fix it no cost warranty cover. Best service ever! More

by Francisco Alvarez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott
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Jul 01, 2022 -

AutoNation Chevrolet Arrowhead responded

Hello Francisco, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

June 28, 2022

Did not fix the car and said there isn’t anything wrong. I explained to them that the issue has been going on for a year. Chevy is at fault too for not working with the dealership to solve the issue More

by Rabenjer1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Scott Randel
Report | Print
Jun 30, 2022 -

AutoNation Chevrolet Arrowhead responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (623) 428-8851 to discuss what we can do to help.

Jun 30, 2022 -

Rabenjer1 responded

I made a call to Mike Ellis and have not received a call back and it’s been a few days

June 28, 2022

Fast, friendly service. My service tech took the time to listen to my concerns. The work was done quickly. More

by lesly.adams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Krista Mugnai
Report | Print
Jun 30, 2022 -

AutoNation Chevrolet Arrowhead responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

June 28, 2022

Great customer service from Service Advisor Scott! A true professional who goes the extra mile. More

by nickibartram1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott
Report | Print
Jun 30, 2022 -

AutoNation Chevrolet Arrowhead responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet Arrowhead. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 27, 2022

They got me in to my scheduled appointment on time and were completed in a timely fashion. All members were courteous and helpful. More

by Tina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Hottmann
Report | Print
Jun 29, 2022 -

AutoNation Chevrolet Arrowhead responded

Hi Tina, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

June 27, 2022

Awesome service, nice clean dealership, staff is real friendly real helpful. Treated with respect. Alex Hottmann is outstanding in service! More

by Jeff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Hottmann
Report | Print
Jun 29, 2022 -

AutoNation Chevrolet Arrowhead responded

Hi Jeff, we're happy you found our staff to be so supportive during your experience here at Autonation Chevrolet Arrowhead. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 24, 2022

First time to this dealership, I had an appointment I arrived on time, I was told 1.5 hours, it ended up being almost 3 hours! other than that it would have been five stars for me! More

by aaron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
not sure
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Jun 27, 2022 -

AutoNation Chevrolet Arrowhead responded

Hi, thank you for taking the time to share your feedback with us. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (623) 428-8851 to discuss what we can do to help.

June 23, 2022

From day one the service at Arrowhead Autonation Chevrolet has been top notch. The service is AWESOME! More

by Jencoma13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott, service manager-didn't get his name
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Jun 27, 2022 -

AutoNation Chevrolet Arrowhead responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 23, 2022

My first visit. Scott R was nice. The video of the car check was new to me and appreciative. I will be back for an oil change! More

by AZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott R in the service dept.
Report | Print
Jun 27, 2022 -

AutoNation Chevrolet Arrowhead responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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