AutoNation Chevrolet Arrowhead - Service Center
Peoria, AZ
652 Reviews of AutoNation Chevrolet Arrowhead - Service Center
My car was with the dealer for eight full days. Most of the time was waiting on parts, as I understand it. One problem, was the wrong part was ordered, or provided, I'm not sure which - that result Most of the time was waiting on parts, as I understand it. One problem, was the wrong part was ordered, or provided, I'm not sure which - that resulted in at least a one day delay. I believe, all parts should have been determined to be available, before the work began. I would have been willing to wait for the parts to come in, then rescheduled the appointment, than having to wait that long for my car to be completed. It's still not completed, as the wrong part has not come in yet. So, I have to bring it back. If the rental car wasn't comped, I would have been very upset. So, thank you for that. I wish there was a "not sure" category for referring someone for service at AutoNation. More
Krista is a great service advisor. She went the extra mile making sure our 18 year old understood when/what next service need would be as our daughter headed out of state for college. She went the extra mile making sure our 18 year old understood when/what next service need would be as our daughter headed out of state for college. Thanks Krista! More
I brought my vehicle in to have regular service. It was very easy to schedule and the follow-up to confirm the appointment was good but not excessive. The service advisor was prompt and kept me in It was very easy to schedule and the follow-up to confirm the appointment was good but not excessive. The service advisor was prompt and kept me informed of the progress. The vehicle was returned at the time specified and it was clean and ready to go. I was informed of any possible needs that it had. More
The people who checked me in , to the man who handled my questions etc about my car were very pleasant and courteous . The oil change and tire rotation were done in a timely manner. questions etc about my car were very pleasant and courteous . The oil change and tire rotation were done in a timely manner. More
Got service on my Camaro done quick. Relatable people. Always friendly. Asked for a written packet of recommended service for future appointments and they delivered. Relatable people. Always friendly. Asked for a written packet of recommended service for future appointments and they delivered. More