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AutoNation Chevrolet Arrowhead - Service Center

Peoria, AZ

4.4
652 Reviews

652 Reviews of AutoNation Chevrolet Arrowhead - Service Center

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November 18, 2023

Only issue was after spending over $1200 on this service I had to ask for it to be washed.This should a standard service and when service person asked an fellow employee to wash it she made a big deal about More

by rfboller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Flatt
Nov 21, 2023 -

AutoNation Chevrolet Arrowhead responded

Hi, thank you for taking the time to leave us feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

November 17, 2023

Mike, kept us informed and updated on the repair of our vehicle, he went out of way to ensure every possible step was taken to correct the mistmakes of another dealer. Mike was was extremely professional a More

by lynn.kramer57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Tormollan
Dec 29, 2023 -

AutoNation Chevrolet Arrowhead responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 17, 2023

Job done professionally in friendly manner, and the time was perfect for doing that service beside checking the tires pressure More

by kamall06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Simpson
Nov 22, 2023 -

AutoNation Chevrolet Arrowhead responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Nov 22, 2023 -

kamall06 responded

Yes, Thank you

November 13, 2023

They need a work-around for the GM policy to not update the EMU on certain cars. That policy basically causes me to trash an otherwise perfectly good car. With GM policies like that you can bet my next car More

by Stu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Name, No
Nov 16, 2023 -

AutoNation Chevrolet Arrowhead responded

Hi, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (623) 428-8851 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

November 13, 2023

Easy to schedule appointment, reminder messaging was helpful, Bradley went through everything the truck was scheduled for and the cost for each so there would be no surprises. He arranged a ride from an More

by JKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley
Nov 16, 2023 -

AutoNation Chevrolet Arrowhead responded

Hi, we're happy you found our staff to be so supportive during your experience here at Autonation Chevrolet Arrowhead. Thank you so much for your feedback! We hope you have a great day!

November 09, 2023

Rosa was super helpful - I love this dealership. They are so nice and I appreciate how they explain everything to me. More

by Jfernandezparalieu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosa
Nov 12, 2023 -

AutoNation Chevrolet Arrowhead responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 03, 2023

They checked my car and they were not pushy to do this to do that More

by Judit Kiraly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger
Nov 05, 2023 -

AutoNation Chevrolet Arrowhead responded

Hi Judit, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 23, 2023

great service, no problems getting the job done , did not have a long wait time , my appointment was right on schedule. Good job fellows More

by azjer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Schultz
Oct 25, 2023 -

AutoNation Chevrolet Arrowhead responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 19, 2023

honest and easy to communicate with did quality work, answered all our questions and very polite More

by mikemoe01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
Oct 23, 2023 -

AutoNation Chevrolet Arrowhead responded

Hi, thank you for taking the time to share your feedback with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

October 18, 2023

they got me in and out really quick. Thank you, time is very important. I came in to schedule an appointment and they took me right in More

by Harris in Phoenix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember her name.
Oct 20, 2023 -

AutoNation Chevrolet Arrowhead responded

Hello, we are pleased to hear you had such a positive experience with us, Harris! Don't hesitate to call us if you ever need anything. Be safe on the road!

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