AutoNation Chevrolet Arrowhead - Service Center

very professional and friendly , first time taking my card for service and had a good experience card for service and had a good experience More

Right now, I'm not too happy with Autonation Chevrolet. I took my 2011 Chevrolet Equinox for service last week. They performed oil change, lube, an incomplete tire rotation (for which I was charged $19.9 I took my 2011 Chevrolet Equinox for service last week. They performed oil change, lube, an incomplete tire rotation (for which I was charged $19.95) and replaced the A/C condenser. I was unable to discuss the charges with my service adviser because she had left early. I paid the bill before I left. I sent have sent her 2 emails and called and left messages twice. When I call the dealership all I get are the recorded messages. I have dealt with Autonation for 11 years and have been happy with their service until now. I have questions on my invoice and can't find anyone to answer them. There are "Miscellaneous charges of $59.95 and I would like them clarified. I would also like to find out about the tire rotation. It would be nice to be able to get in touch with a live person. I will be sending a letter to the manager. More

My experience was just great. Cherish (service advisor) was professional, friendly and went the extra mile to assure the work on my vehicle was done in excellent fashion. Mike (se Cherish (service advisor) was professional, friendly and went the extra mile to assure the work on my vehicle was done in excellent fashion. Mike (service manager) was also friendly and a big in the oversight of the service done for me. Thank you to all at AutoNation. More

I went in for my first oil change and it went fast and smoothly. No complaints. smoothly. No complaints. More

Thank you, Randy B. ! Awesome customer service!! My car looks & drives fabulous! Again, great customer service by Randy!! ! Awesome customer service!! My car looks & drives fabulous! Again, great customer service by Randy!! More

Great customer service and friendly service advisor. Got my vehicle in and out quicker than expected. Got my vehicle in and out quicker than expected. More

Cherish met us with a smile and explained what service would be done and how much it would cost would be done and how much it would cost More

This was my first trip to this dealer for my 7500 mile service to my 2021 C8. I had previously read very good reviews of Autonation Chevrolet Arrowhead and I can confirm the positive reviews were correct. service to my 2021 C8. I had previously read very good reviews of Autonation Chevrolet Arrowhead and I can confirm the positive reviews were correct. I will continue to bring my car back to this dealer for any service that is necessary. John my service guy was very helpful and Rick the service manager was great to talk to and deal with. More

I was in the middle of moving and my truck had an issue that delayed the power. When I called they were scheduling two days out and said the were another two days for diagnostic. I took the appointment the that delayed the power. When I called they were scheduling two days out and said the were another two days for diagnostic. I took the appointment the scheduler checked for a cancellation just prior to completing the call and got me in an hour later. The I told the specialist my problem they got it fixed that day. Way to go team More

Service estimate over the phone was $90 under real cost but after looking at bill statement afterwards appreciated the check list that was covered with this service. Scott was very professional,great pe but after looking at bill statement afterwards appreciated the check list that was covered with this service. Scott was very professional,great personality,answered all my questions,called the tech to answer a question. Scott was even from my home state,can't ask for any more. Kudos More