AutoNation Chevrolet Arrowhead - Service Center

My Service Manager John was new to me but treated me with the utmost courtesy! He kept me informed with the work that needed done and my costs after the warranty. Very professional! the utmost courtesy! He kept me informed with the work that needed done and my costs after the warranty. Very professional! More

Great service in a timely manner. Clean waiting room. Very friendly staff. Thank you so much 😊 Clean waiting room. Very friendly staff. Thank you so much 😊 More

I've been bringing my 2015 Colorado to this location since 2017, and my experience has always been GREAT! Scheduling staff, Advisors and Technicians have been easy to work with, friendly, knowledgable. since 2017, and my experience has always been GREAT! Scheduling staff, Advisors and Technicians have been easy to work with, friendly, knowledgable. I will definitely continue coming to this location. Most memorable experience was when I was on my way out to Lake Powell for a few days with grandkids, when I noticed a leak under the truck. Back of my truck was already packed with all of the camping equipment. Stopped by this location and found my water pump was broke. Fortunately I had purchased the extended warranty. They fit me in last minute and managed to get all the approvals for the pump replacement and I was on the road by early afternoon and enjoyed a great camping weekend with my grandkids. More

Very friendly service staff, they listen to my request for warranty recall along with annual service needed . Service was completed on time with no problems. for warranty recall along with annual service needed . Service was completed on time with no problems. More

I have bought all my vehicles at this dealership since 2003 and used their vehicle services as well. It has definitely declined since covid hit but they are very reliable. 2003 and used their vehicle services as well. It has definitely declined since covid hit but they are very reliable. More

Absolutely excellent customer service from car induction to service completion. Easy to book the appt online to service completion. Easy to book the appt online More

My service person was very helpful. They stayed in communication with me throughout my service. They stayed in communication with me throughout my service. More

service was really good. was in and out in less than two hours. not that much of a wait of course had an appointment was in and out in less than two hours. not that much of a wait of course had an appointment More

This one is painful to write! I have been a loyal customer for almost 20 years- and this latest encounter errors on the side of "awful." A few reasons why: 1. This is the THIR I have been a loyal customer for almost 20 years- and this latest encounter errors on the side of "awful." A few reasons why: 1. This is the THIRD time in less than 2 months my car had to go in for service. And to be honest, I'm not entirely confident in the work that was done. 2. My car was scheduled to be worked on, yet it took almost 2 weeks! 3. The car was in 3 times so close together and for things I felt should have been handled all together- (meaning the mechanic missed something in my opinion)- yet I paid 2 separate deductibles on my warranty. What?? 4. First visit of the summer- My car was close to an oil change- I wasn't offered that but $1000 of tires were mentioned? 5. Third visit- still no oil change? Wiper blades? Anything else while it was sitting there for 2 weeks? 6. When I did get my car back- it was so dirty- I couldn't see out the front window- from inside filth! It was also so musty and stinky inside- it had to be aired out- I barely drove it this summer- a car wash or something would have been helpful. 7. I was offered a rental after much concerning conversation on my part- but not told about the shuttle- so I paid for an uber- nice. 8. I had to reach out for updates- again over a 2 week span, kind of sad! Overall- the only reason I'd return is because my car was purchased from there and I still have a warranty. Once that is up- I will seek out a mom & pop style mechanic- pay extra if I have to! At least I'll be treated right. More

The service department was very helpful and eager to get the job done. There focus on quality is awesome. the job done. There focus on quality is awesome. More