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AutoNation Chevrolet Arrowhead - Service Center
Peoria, AZ
652 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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652 Reviews of AutoNation Chevrolet Arrowhead - Service Center
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October 04, 2022
I go to the same location because they’re always friendly and helpful. Michael Kane helped me recently, and I was very happy to have gotten his help! and helpful. Michael Kane helped me recently, and I was very happy to have gotten his help! More
by Adri
Employees Worked With
Michael Kane
October 04, 2022
Even though Michael Kane was very nice, I am not happy with the service timeliness. I understand staff shortages, but with that in mind, the timeframe in between customers should be extended rather than o with the service timeliness. I understand staff shortages, but with that in mind, the timeframe in between customers should be extended rather than overscheduling. It should not take over 2 1/2 hours for a customer to wait for a scheduled oil change and tire rotation. I made the appointment 1 week or more in advance and was there 10 minutes before hand. I have been coming there for 19 years and shouldn't have to wait so long. More
by jms1234
Employees Worked With
Kane, Michael
October 03, 2022
Michael Kane was great. He was available when I got there at my appt time and got me taken care of right away. He was communicative and attentive. He was available when I got there at my appt time and got me taken care of right away. He was communicative and attentive. More
by Robyn Smith
Employees Worked With
Michael Kane
October 03, 2022
I had an appointment scheduled for 1030 to have an oil change done. I dropped my truck off at 0930 with Scott and he informed me he would have the service done around an hour time. 50 minutes later I rece change done. I dropped my truck off at 0930 with Scott and he informed me he would have the service done around an hour time. 50 minutes later I received a phone call from Scott saying my truck was ready for pick up. In and Out even before my scheduled appointment time; kudos to Scott and his team for the great customer service! More
by tophergarry
Employees Worked With
Scott Randel
October 03, 2022
OK it took me at least 3 to 4 times for them to determine why my AC unit in my car that I bought from them is no longer working. I have paid at least $600 or more to have this determined. Each time having to why my AC unit in my car that I bought from them is no longer working. I have paid at least $600 or more to have this determined. Each time having to pay the deductible on my warranty. When the original mechanic thought it was a slow leak. Hopefully the third time is a charm. Although I have to admit I’m a little upset about how long it took. However, the staff is super nice. And the last mechanic really took his time to figure out what the problem was. Instead of putting a Band-Aid on the problem. More
by winsmerose
Employees Worked With
Mike
October 03, 2022
Salesman was good but the phone he paired kept needing re-paired every time we started the engine. Went back and they said thry fixed it. Nope. Still same problem. A friend fixed it. It was never taken o re-paired every time we started the engine. Went back and they said thry fixed it. Nope. Still same problem. A friend fixed it. It was never taken out of demo mode. More
by skypapa
Employees Worked With
Randy
September 30, 2022
Excellent customer service. I felt at home and all employees were nice and pleasant to talk too . I will recommend this dealership for your next car purchase. I felt at home and all employees were nice and pleasant to talk too . I will recommend this dealership for your next car purchase. More
by judziapic
Employees Worked With
Richard Albano
