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AutoNation Chevrolet Arrowhead - Service Center

Peoria, AZ

4.4
652 Reviews

652 Reviews of AutoNation Chevrolet Arrowhead - Service Center

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November 11, 2022

Great service michal Kane did a excellent job and kept me informed about my truck More

by Mikehuss12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael kane
Nov 21, 2022 -

AutoNation Chevrolet Arrowhead responded

Hello Mike, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

November 10, 2022

My service advisor has no experience in customer service skills. Ended up doing her job and contacting the warranty company and finding the answers myself. Don't see how she even has a job. More

by Lchacon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Never addressed her name
Nov 18, 2022 -

AutoNation Chevrolet Arrowhead responded

Hi, we regret your experience with us here but are glad you brought this to our attention. If you'd like, please contact our General Manager at (623) 428-8851. We'd appreciate the chance to make your experience a positive one.

November 09, 2022

Steven Rice was a fantastic service advisor and took great care of my vehicle. I was very satisfied. More

by karrysalexi
Recommend Dealer
Yes
Employees Worked With
Steven Rice
Nov 17, 2022 -

AutoNation Chevrolet Arrowhead responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

November 06, 2022

Very professional service department. I have confidence when I drop my C8 Corvette off that it will be in good hands. More

by David.Mccaskill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
Nov 13, 2022 -

AutoNation Chevrolet Arrowhead responded

Hi David, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

November 06, 2022

Needed 2 thins fixed but when came to pick up vehicle only one had been "fixed". Took another 15 minutes trying to make it work and eventually did work. Technician forgot about the 2nd item but said she More

by jz_preston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
cherism middaugh
Nov 13, 2022 -

AutoNation Chevrolet Arrowhead responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

November 05, 2022

I took my Equinox in with an appointment on November 3 rd. The service was for an oil, filter, lub, tire rotation and gasoline additive . My service advisor explained to me it would be a minimum of two an More

by jckpharm
Recommend Dealer
No
Employees Worked With
Service advisor was Michael Kane
Nov 14, 2022 -

AutoNation Chevrolet Arrowhead responded

Hi, thank you for leaving this detailed feedback about your experience with our dealership. If you'd like, please contact our General Manager at (623) 428-8851. We'd appreciate the chance to make your experience a positive one.

November 01, 2022

Very easy to work with. The service work was done Sam day and our service writer Michael Kane was Outstanding. More

by rob.vanno6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 08, 2022 -

AutoNation Chevrolet Arrowhead responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

November 01, 2022

This dealership is always so helpful and courteous when we have taken our Blazer in for services or anything. More

by Conrod70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rice,Steven
Nov 08, 2022 -

AutoNation Chevrolet Arrowhead responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 31, 2022

I had my car towed to autonation Chevrolet and my car needed a new transmission, Steve helped me thru the entire process so easily, stress free and professionally He even took care of the rental company More

by Kellinuno6kelli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Rice
Nov 08, 2022 -

AutoNation Chevrolet Arrowhead responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

October 28, 2022

Excellent Service and Communication. Scott took care of our vehicle and got the repairs completed in a timely manner. He was in constant communication about the process I will not tak More

by Jerry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Randell
Nov 06, 2022 -

AutoNation Chevrolet Arrowhead responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

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