AutoNation Chevrolet Arrowhead - Service Center
Peoria, AZ
652 Reviews of AutoNation Chevrolet Arrowhead - Service Center
My service advisor has no experience in customer service skills. Ended up doing her job and contacting the warranty company and finding the answers myself. Don't see how she even has a job. skills. Ended up doing her job and contacting the warranty company and finding the answers myself. Don't see how she even has a job. More
Needed 2 thins fixed but when came to pick up vehicle only one had been "fixed". Took another 15 minutes trying to make it work and eventually did work. Technician forgot about the 2nd item but said she only one had been "fixed". Took another 15 minutes trying to make it work and eventually did work. Technician forgot about the 2nd item but said she would get on to the paint shop and text me when to come back in. never heard from her since. More
I took my Equinox in with an appointment on November 3 rd. The service was for an oil, filter, lub, tire rotation and gasoline additive . My service advisor explained to me it would be a minimum of two an rd. The service was for an oil, filter, lub, tire rotation and gasoline additive . My service advisor explained to me it would be a minimum of two and one-half hours to complete. The reason was shortage of personal. I agreed and the service went forward. When the total time approached three hours, I verified with the advisor that they were still working on my car. The answer was, yes and it should be done soon. I approached the advisor again after a total of four hours. He went to the service area and returned and told me the the car was done and proceeded to finish my paperwork and payment. The advisor deducted the cost of the oil change and tire rotation. I thanked him for the deductions and waited for my car. TOTAL TIME was from drop off : 10:25 AM to leaving the dealership: 3:21 PM More
I had my car towed to autonation Chevrolet and my car needed a new transmission, Steve helped me thru the entire process so easily, stress free and professionally He even took care of the rental company needed a new transmission, Steve helped me thru the entire process so easily, stress free and professionally He even took care of the rental company for me, I would recommend this dealership 100 percent! More
Excellent Service and Communication. Scott took care of our vehicle and got the repairs completed in a timely manner. He was in constant communication about the process I will not tak Scott took care of our vehicle and got the repairs completed in a timely manner. He was in constant communication about the process I will not take my vehicle anywhere else for maintenance. Thanks Scott More