AutoNation Chevrolet Arrowhead - Service Center

Steve was great. Sent a reminder email. He came over to talk to me within a minute of arriving. Went over any concerns I had and offered a couple of suggestions. He Sent a reminder email. He came over to talk to me within a minute of arriving. Went over any concerns I had and offered a couple of suggestions. He was professional and personable. Work was completed quickly. More

Steve was very professional and informative during the entire process. They were able to get my car sounding brand new again in just a week, while other dealers told me it’d be weeks to get done. Highly r entire process. They were able to get my car sounding brand new again in just a week, while other dealers told me it’d be weeks to get done. Highly recommend this place, and ask for Steve in particular! More

Not a fan of the dealership. Once again I had questions about my warranty and no one there to help and was promised someone would call. Once again nothing. John in service is gr Once again I had questions about my warranty and no one there to help and was promised someone would call. Once again nothing. John in service is great to work with. Only bright spot. More

Upon visiting Auto Nation Chevrolet. The customer service was excellent. I was very comfortable with the care and service that was provided to my vehicle. The customer service was excellent. I was very comfortable with the care and service that was provided to my vehicle. More

Organized, efficient and friendly. I felt I was informed and the work and price was reasonable. I felt I was informed and the work and price was reasonable. More

My service advisor, Steven rice was great, thank you Steven , I will recommend you to everyone I know. Steven , I will recommend you to everyone I know. More

First major repair with my car. My car went in looking and running rough, and left looking fantastic ( I splurged and got a detail) and driving like almost new! Even with the detail My car went in looking and running rough, and left looking fantastic ( I splurged and got a detail) and driving like almost new! Even with the detail job, they kept it within my budget! More

Great customer service, vehicle was fixed quickly. Would recommend this dealership for any service needs Would recommend this dealership for any service needs More

My experience with this dealership was less than impressive. I reached out to the Service Manager, Mark Thomas, on Monday, prior to my Friday service appointment about an issue with my radio and ne impressive. I reached out to the Service Manager, Mark Thomas, on Monday, prior to my Friday service appointment about an issue with my radio and never got a response back. When I arrived at the dealership I was told because I was 25 minutes early, my service agent (Cherish) would be with me when she finished up some paperwork. I waited another 15 minutes before she arrived. As a side note, there were 4 other service agents in other booths working on their computers but I had to wait for my service agent. I explained my issue and Cherish was very understanding and sympathetic to my situation. She also said that it would take up to 4 hours to complete my oil change and tire rotation and to check my radio situation. After 3 hours, she texted me to say my car was ready. She also said they could not fix my radio. She said they checked other cars that were the same model/year as my car and said they did the same thing but they could not fix it. I would give Cherish a 10 star rating but the rest of the experience and solution fall under somewhat satisfied. I hope this review will help you deal with customer dissatisfaction and find a solution to my issue. I most likely will not buy a Chevy product again. More

Steven Rice was detailed and experienced in the process needed to get my corvette serviced and informed me the recommendations Chevrolet offers other than my service requests that day, very good service ex needed to get my corvette serviced and informed me the recommendations Chevrolet offers other than my service requests that day, very good service experience More