AutoNation Chevrolet Arrowhead - Service Center

Was not pleased. I brought my car in for a knock in the engine. I dropped it off 10/31/22. I had to hunt down my service advisor (I emailed. I called and left message I brought my car in for a knock in the engine. I dropped it off 10/31/22. I had to hunt down my service advisor (I emailed. I called and left messages) to get information on my car. They had my car for right about 3 weeks and it wasn't even fixed. I even sent out an email again (11/30/22) to let him know it wasnt fixed and never got a response. Great customer service (sarcastically). Now I'm going somewhere else to actually have the issue fixed. It's a shame companies can't find good workers. I would give this a 0 star if I could. More

My service advisor Steven Rice was absolutely amazing! He was able to get me a discounted price on my oil change for my Camaro and also preformed a full diagnostic check for me to check anything with my w He was able to get me a discounted price on my oil change for my Camaro and also preformed a full diagnostic check for me to check anything with my warrantees and turns out I really needed it! If he hadn’t done that I may have never known and would have to pay out of pocket for the repairs. I highly recommend anyone who really cares about their car to go directly to Steven, he’s very communicative and gets the job done fast! Thank you for the best service experience I’ve had with my car! More

I have used AutoNation Chevrolet Arrowhead for several years and bought two new trucks from them. The sales and service has always been great. Recently my check engine light came on. I took it to the dea years and bought two new trucks from them. The sales and service has always been great. Recently my check engine light came on. I took it to the dealership and Steven Rice wrote the service request. I had difficulty with the after market warranty company for the service. Steven went to my rescue (above and beyond) and after much effort on his part got the warranty approval and the work was completed and paid for by the warranty company. Steven Rice kept me informed thru the entire process. More

Things went as I expected. John Del Pozzo was helpful, professional and knowledgeable. I’ve been doing business at this store more than 20 years and have always been satisfied John Del Pozzo was helpful, professional and knowledgeable. I’ve been doing business at this store more than 20 years and have always been satisfied More

Excellent work a little waiting time but worth the wait. Thank you very very much. Thank you very very much. More

Excellent service from the Representative and dealer. Only thing is that they took longer then what was initially told. Only thing is that they took longer then what was initially told. More

15 minute procedure after two hours, still in bullpen, took my vehicle and went home took my vehicle and went home More

My service writer Steven Rice was fast, friendly and courteous. I highly recommend this dealership for your Chevy service. Great job courteous. I highly recommend this dealership for your Chevy service. Great job More

The service advisor was honest. He told me what I needed and what I didn't need. The work was done right and honestly it was a pretty good price. I had a coupon for a synthetic oil He told me what I needed and what I didn't need. The work was done right and honestly it was a pretty good price. I had a coupon for a synthetic oil change which they honored even though I had to pay for 2 quarts of oil over the 6 quart maximum. Everything was communicated up front and was consistent. They also washed my car as part of the service. I appreciate that More