AutoNation Chevrolet Arrowhead - Service Center

Have been using this dealership for many years and I have not had a major problem at any time. Weather buying a new car or service all has been good and well done. The only thing keeping me from a 5 star not had a major problem at any time. Weather buying a new car or service all has been good and well done. The only thing keeping me from a 5 star rating is the current turn in business that has effected the length of time needed in service to complete the needed task. Oil chanes used to be fast but can now take 2 or more hours. I realize times have changed and Arrowhead may have spoiled me in the past but that is my only comlaint. More

Autonation always going above&beyond. But a Special Thank you to Steven Rice, it was a pleasure to work with him. Great positive customer service. I would definitely recommend going with But a Special Thank you to Steven Rice, it was a pleasure to work with him. Great positive customer service. I would definitely recommend going with him for my service/needs. More

The dealership was clean and the service advisor was ready as soon as I arrived. The service was performed quickly and properly. It was available when promised. ready as soon as I arrived. The service was performed quickly and properly. It was available when promised. More

Came in with a faulty blinker and found a rodent had chewed the wire. Team fixed the issue with friendly service. chewed the wire. Team fixed the issue with friendly service. More

I always have a good experience with the dealership, however Steve took excellent care of me. I was impressed. Hw made me feel like family. A great asset to the Company. however Steve took excellent care of me. I was impressed. Hw made me feel like family. A great asset to the Company. More

Took my car in for an oil change and to get the chip put in for the heated seats. They do take a long time to complete the service which is why I always drop it off instead of waiting. in for the heated seats. They do take a long time to complete the service which is why I always drop it off instead of waiting. More

Went for an oil change, took closer to two hours and then my engine light came on right after leaving. Shocker that it was right after the warranty mileage my engine light came on right after leaving. Shocker that it was right after the warranty mileage More

Nicholas provided incredible customer service and was thoroughly communicative through my whole visit. His efficient communication allowed me a stress free experience and to tackle other needs of my day thoroughly communicative through my whole visit. His efficient communication allowed me a stress free experience and to tackle other needs of my day without concern about my vehicle. I truly appreciate his time, help and work. More

My car was there for a week with no daily notifications as to what the progress was. as to what the progress was. More

appointment scheduler did not advise length of service, or I would've made arrangements for pick-up. Other than that, I'm glad to get my recall issue resolved. or I would've made arrangements for pick-up. Other than that, I'm glad to get my recall issue resolved. More