AutoNation Chevrolet Arrowhead - Service Center

Nicholas was caring and professional. I felt like a valued customer. He explained the problem to me in words that I was able to understand. I will definitely work with him again. I felt like a valued customer. He explained the problem to me in words that I was able to understand. I will definitely work with him again. More

I had Micheal k in service, he was excellent, made me feel comfortable because I had a hard time getting appt set, I finally went to the dealership, spoke with him he got me in and all was great, thank y feel comfortable because I had a hard time getting appt set, I finally went to the dealership, spoke with him he got me in and all was great, thank you Micheal Kane, More

Nick was outstanding - excellent customer service, kept me informed the entire time. He’s professional, courteous and knowledgeable. I’M very pleased with AutoNation. me informed the entire time. He’s professional, courteous and knowledgeable. I’M very pleased with AutoNation. More

service was very good, i have nothing to complain about. i was treated very good through the whole service appointment. i was treated very good through the whole service appointment. More

Had again another great experience with AutoNation Chevrolet Service. Mike Kane is professional and accommodates my schedule for any service or repair. I would highly recommend AutoNation Chevrolet Ar Chevrolet Service. Mike Kane is professional and accommodates my schedule for any service or repair. I would highly recommend AutoNation Chevrolet Arrowhead Service. More

Appointment was on time and was very pleased with service. Technician was very professional, courteous and helpful. service. Technician was very professional, courteous and helpful. More

Very pleased with Nick from service he went above and beyond to make sure my Blazer was well taken care of beyond to make sure my Blazer was well taken care of More

Service time was quoted accurately. Atmosphere for waiting area was pleasant. Nice job team. Thanks Atmosphere for waiting area was pleasant. Nice job team. Thanks More

Service department is friendly and efficient. They listen to your concerns and always keep you informed during the service process. They listen to your concerns and always keep you informed during the service process. More

I will not name names as any business is a collaborative effort. The poor rating is mostly because I could never get service center on the phone. Constantly transferred to voicemails and did not receive o effort. The poor rating is mostly because I could never get service center on the phone. Constantly transferred to voicemails and did not receive one call back. Eventually I asked for the manager and was given a name and phone number. I called her, had to leave a voicemail and still, to this day, have not received a call back. Very unorganized. Not enough service members to service customers. It cost me $95.00 for a simple oil change. Toyota charged $30.00 for another auto we have. It just didn't make much sense. We have done business with AutoNation for years and never had this happen before. I hope that changes can be made and we get back the quality service that used to come from this location. P.S. I RARELY give poor reviews and hesitated to give this one. I choose to see the best in people and businesses but this time they fell short. I will wait a while before I try again...but I will try again. Good luck team! More